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ashley Freymiller

@ashleyfreymiller

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I coordinate business operations, customer priorities, and practical process improvements across fast-paced teams.

United States

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What I'm looking for

I'm looking to coordinate operations and cross-functional projects, improve practical processes, and help teams deliver clear, customer-focused outcomes.

I'm currently coordinating proposals, recruiting, customer communication, marketing, and internal process development at Symtech Fire Training Systems. I build workflows, templates, and team guidance that improve visibility, accountability, and collaboration.

At Aptar Beauty, I owned end-to-end service and order coordination for major customer accounts, connecting customers with planning, production, logistics, quality, and commercial teams. I also coordinated product launches, led customer calls, and helped train and onboard teammates.

My operations background began at HyPro, where I supported production planning, inventory, scheduling, shipping, receiving, and customer service. I bring people together around priorities, risks, timelines, and practical solutions—and stay engaged until issues are resolved.

Experience

Work history, roles, and key accomplishments

Current

Business Operations Specialist

Current

Symtech Fire Training Systems

Apr 2026 - Present (5 months)

Coordinate business operations across proposals, recruiting, customer communication, marketing, and internal process development. Drive bid and proposal workflows, build practical workflows, and support full-cycle recruiting activities.

Proposal Coordination Recruitment Onboarding Client Communication Marketing Process Improvement Microsoft 365 Teams Planner

Customer Service Analyst

Aptar Beauty

Jun 2021 - Apr 2026 (4 years 10 months)

Owned end-to-end service and order coordination for major customer accounts in a high-volume manufacturing environment. Served as a central communication point across customers, planning, production, logistics, quality, and commercial teams.

Customer Service Order Coordination Project Coordination New Product Launches Stakeholder Communication Training Onboarding Mentorship

Customer Service / Production Control / Shipping & Receiving

HyPro Inc.

Oct 2017 - Jun 2021 (3 years 8 months)

Progressed through customer service and operations responsibilities spanning production planning, inventory coordination, scheduling, shipping, receiving, and customer support. Connected customer requirements with internal capacity and workflow needs.

Customer Service Production Planning Inventory Coordination Scheduling Shipping Receiving Process Improvement Cross Functional Collaboration

Education

Degrees, certifications, and relevant coursework

Luther College

Bachelor of Arts, Business Management

Activities and societies: Three-year collegiate basketball athlete; Student Activities Council; Alpha Phi Omega; Dance Marathon; Believing & Achieving Mentoring Program

Bachelor of Arts in Business Management from Luther College, Decorah, IA. Participated in athletics and campus leadership activities.