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Amanda Galvin

@amandagalvin

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Business operations professional specializing in financial administration, HR, payroll, and process improvement.

United States

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What I'm looking for

I’m looking for a remote business operations role where I can take ownership, solve problems, improve processes, and support leadership across the organization. I value autonomy, trust, and meaningful work, and I’m especially interested in organizations where I can use my broad experience across operations, HR, finance, and administration to make a measurable difference.

I’m an experienced operations and administration professional with 20+ years of experience supporting organizations across software, nonprofit, staffing, insurance, franchise, and restaurant environments.

At Carr Engineering, I oversee day-to-day operations for a fully remote software company serving nonprofit organizations, with responsibilities spanning financial administration, customer billing, payroll, vendor relationships, and executive support. I’ve worked extensively with large-scale client and financial data, led audits to improve pricing, payment terms, sales-tax documentation, and CRM accuracy, and introduced solutions that have strengthened our remote operations and workflows.

Throughout my career, I’ve combined hands-on administrative expertise with process improvement, HR, payroll, accounting, compliance, and systems implementation. I particularly enjoy finding ways to make processes more efficient, bringing structure to complex administrative functions, and helping leadership turn ideas into practical, scalable solutions.

I’m at my best in roles where I can take ownership, solve problems, improve how things work, and serve as a reliable partner to leadership and the broader organization.

Experience

Work history, roles, and key accomplishments

Current

Office Manager

Current

Carr Engineering, Inc.

Jun 2023 - Present (3 years 2 months)

Partner with executive leadership to oversee day-to-day business operations for a fully remote software company serving nonprofit organizations. Support financial administration, customer billing, payroll operations, executive support, vendor management, and operational initiatives that improve efficiency and enhance the customer experience.

Financial administration Accounts Payable Accounts Receivable Collections Payroll Operations Customer Billing Vendor Management Microsoft 365 HubSpot Quickbooks Stripe Freshdesk

Operations Specialist

Murtech Staffing & Solutions

Jun 2021 - Mar 2023 (1 year 9 months)

Provided operational, human resources, payroll, and accounting support for an internal staffing team while helping manage day-to-day business operations across two offices.

Payroll Administration HR Administration Onboarding Accounts Payable Accounts Receivable Office Operations

Controller

Hertvik Insurance Group

Jul 2015 - Jun 2021 (5 years 11 months)

Supported executive leadership across two retail insurance agencies and a master agency, overseeing office operations, human resources, accounting, payroll, compliance, and financial administration for a network of 66 independent agency partners.

HR Administration Office Operations Payroll Administration Accounting and Finance Compliance Management Benefits Administration Executive Support

Operations Manager

Everstaff International

Dec 2012 - Jun 2015 (2 years 6 months)

Partnered with executive leadership to improve operational efficiency, standardize business processes, and support organizational growth across multiple staffing locations.

Process Improvement Business Process Management Compliance Management Change Management Workflow Automation

Corporate Office Manager

Romeos Franchise Corporation

Sep 2004 - Apr 2012 (7 years 7 months)

Oversaw corporate administrative operations supporting 14 company-owned restaurants, 17 franchise locations, and 15 corporate entities while partnering with executive leadership on business operations, financial administration, and human resources.

Business Operations Management Financial administration Payroll Administration Compliance Management Document Management Policy Development

Risk Assistant

Allstate Insurance

Aug 2001 - Sep 2004 (3 years 1 month)

Reviewed new and renewal commercial property and casualty policies across the southeastern United States, evaluating eligibility and profitability. Collaborated on an internal reference database that improved access to underwriting resources and consistency, and designed an employee improvement initiative adopted across multiple underwriting teams.

Commercial Underwriting Risk Assessment Policy Analysis Process Improvement Knowledge Management