Open to opportunities

Lisa Frey

@lisafrey

Hi, I'm a customer-focused professional from Germany with experience in hospitality and nutrition consulting. Reliable, adaptable, and eager to learn,

Germany

Message

What I'm looking for

I’m looking for remote opportunities in customer support or virtual assistance where my communication skills, reliability, and positive attitude can shine—using email and chat support to solve problems and deliver great customer experiences.

German native speaker with a background in hospitality and nutrition consulting. Experienced in customer-facing roles, providing excellent service, solving problems, and maintaining a professional attitude in fast-paced environments.

Reliable, adaptable, and quick to learn new systems and processes. Strong communication skills, customer-focused mindset, and experience working with people from diverse backgrounds. Currently seeking remote opportunities in customer support, chat support, email support, virtual assistance, and administrative roles.

Passionate about building a location-independent career while delivering outstanding service and creating positive customer experiences.

Experience

Work history, roles, and key accomplishments

Current

Hospitality Guest Support

Current

Time Management Germany

Aug 2022 - Present (3 years 10 months)

Served 100+ guests per shift while maintaining excellent customer service, resolving issues quickly to protect guest satisfaction. Managed multiple tasks during peak hours and supported team operations in a fast-paced hospitality environment.

Customer Service Guest Relations Time Management Multitasking Team Support Communication

Education

Degrees, certifications, and relevant coursework

ECODEMY

Nutrition Consultant / Nutrition Advisor Certificate, Nutrition

2020 - 2022

Completed a Nutrition Consultant / Nutrition Advisor certificate program covering nutrition, health, and lifestyle coaching principles. Studied healthy eating, dietary planning, and behavior change, and developed skills for client consultation and personalized nutrition recommendations.