Tim pablo Homann
@timpablohomann
Multilingual customer support professional experienced in wellness and client success.
What I'm looking for
I am a multilingual customer-support professional with a strong background in hospitality, wellness, and client interaction. I speak German, French, English and basic Japanese, and I bring hands-on experience supporting international guests and clients.
In supervisory roles I led spa operations, delivered staff training, and strengthened direct sales through personalized guest engagement. I have worked in high-volume hospitality environments where clear communication and service excellence were essential.
I developed and ran a wellness-focused side project that combined product development with sales and marketing, creating natural sportswear and athlete-oriented supplements inspired by Asian traditional practices. That experience deepened my commercial skills and project ownership.
I am seeking to grow in a professional web3 environment where I can apply my customer-management strengths, multilingual communication, and wellness industry knowledge to support users and contribute to a collaborative team.
Experience
Work history, roles, and key accomplishments
Spa Supervisor
Palace Hotel Berlin
Apr 2022 - Oct 2025 (3 years 6 months)
Supervised spa operations, delivered staff training and supported wellness programs while strengthening direct sales, improving guest satisfaction and operational consistency.
Customer Manager
Hotel Silberhorn Wengen
Jan 2021 - Mar 2022 (1 year 2 months)
Managed guest communications, assisted executive managers and supported planning and execution of hotel operations to enhance guest experience and operational flow.
Fitness Coach
Freelance
Jan 2020 - Dec 2020 (11 months)
Delivered personalized training and nutrition guidance to 30+ clients and obtained a Fitness Coach B certification (126 hours), improving client fitness outcomes and retention.
Education
Degrees, certifications, and relevant coursework
Genki JACS Fukuoka
Japanese language studies, Japanese Language
2018 - 2019
Undertook Japanese language studies at Genki JACS in Fukuoka from 2018 to 2019.
Beethoven-Gymnasium Berlin
Mittlerer Schulabschluss, General Secondary Education
2017 - 2018
Completed Mittlerer Schulabschluss at Beethoven-Gymnasium Berlin in 2018.
Campbell College Belfast
Cambridge English (Grade A), English Language
2016 - 2017
Grade: A
Completed Cambridge English studies and achieved Grade A during the 2016–2017 period.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
infinite-c.comPortfolio
infinite-c.comJob categories
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