Lisa Couch

I am a loyal and committed employee with over 11 years of experience in customer service, primarily in the banking sector. My tenure at Halifax Bank has equipped me with a wealth of knowledge in handling customer needs, processing transactions, and managing branch operations. I take pride in my ability to provide excellent service and support to customers, ensuring their banking experiences are smooth and satisfactory.

Throughout my career, I have also gained valuable management experience, having successfully run branches and served as a trusted keyholder. My understanding of health and safety protocols and equality, diversity, and inclusion (EDI) in the workplace further enhances my ability to contribute positively to any team. I am eager to bring my skills and dedication to a new role where I can continue to make a difference.