Lisa Brodmerkel
@lisabrodmerkel
Dedicated professional with experience in automotive and customer service.
What I'm looking for
I am a dedicated professional with a strong background in customer service and automotive development. My journey began with an apprenticeship as a Bakery Saleswoman, where I honed my skills in sales and customer consultation. This experience taught me the importance of teamwork and customer satisfaction, which I carried into my subsequent roles.
After my apprenticeship, I worked as an Assembly Worker at Continental Roding, where I was responsible for the assembly and quality control of automotive components. My role involved optimizing production processes and ensuring compliance with safety and quality standards. This experience paved the way for my position at Cellforce, where I participated in the development of battery cells for electric vehicles, supporting research teams and coordinating with various departments.
Most recently, I spent a year abroad in Greece working with Mercedes, where I provided technical support to customers and collaborated closely with service teams. My ability to maintain a friendly and solution-oriented approach has been key to my success in customer interactions. I am now looking to leverage my diverse experiences in a new role that challenges me and allows me to contribute to innovative projects.
Experience
Work history, roles, and key accomplishments
Customer Support Specialist
Mercedes
Jan 2023 - Present (2 years 5 months)
Supported customers with technical issues in vehicle systems and provided assistance and advice in accident situations. Collaborated closely with service teams and emergency services, ensuring friendly and solution-oriented customer contact.
Employee, E-Mobility Development
Cellforce
Jan 2021 - Present (4 years 5 months)
Participated in battery cell development for electric vehicles, supporting the research team in testing and prototyping. Coordinated with internal departments and external partners.
Assembly Worker
Continental Roding
Jan 2017 - Present (8 years 5 months)
Assembled and performed quality control on automotive components. Supported the optimization of production processes, ensuring compliance with safety and quality standards.
Education
Degrees, certifications, and relevant coursework
Unknown School
Qualified Secondary School Certificate, General Studies
Completed secondary education, earning a Qualified Secondary School Certificate. This foundational education provided a broad range of knowledge and skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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