Open to opportunities

Corinna Hess

@corinnahess

Message

Dedicated employee advisor focused on engagement and well-being.

Germany

Message

What I'm looking for

I seek a role that values employee well-being and offers growth opportunities.

As an Associate Employee Advisor, I am passionate about fostering employee engagement, health, and well-being. I support employees throughout their journey, from onboarding to offboarding, ensuring a smooth transition and positive experiences. My proactive approach includes conducting feedback check-ins and promoting effective communication to enhance team culture.

With experience as a Dispatcher at Tesla's Gigafactory, I honed my skills in coordinating logistics and ensuring timely deliveries. My background in various administrative roles has equipped me with strong organizational and customer service skills, enabling me to manage multiple tasks efficiently. I thrive in dynamic environments and am committed to continuous improvement.

I believe in the importance of a supportive workplace culture and actively contribute to training initiatives that align with company values. My goal is to empower employees and facilitate their professional development while maintaining a focus on health and stress management.

Experience

Work history, roles, and key accomplishments

Current

Associate Employee Advisor

Current

Associate Employee Advisor

Sep 2024 - Present (11 months)

Served as the primary contact for employees regarding daily work inquiries and concerns. Fostered employee engagement, health, and well-being, while also supporting new hires through onboarding and ongoing development.

Employee Engagement Onboarding Employee Well being Conflict Resolution

Dispatcher Trailer Yard

Tesla Gigafactory Grünheide

Jun 2023 - Aug 2024 (1 year 2 months)

Managed the inspection and processing of production-relevant goods deliveries and coordinated the check-out of empty trailers. Collaborated closely with various docks to ensure efficient operations and monitored timely goods delivery.

Logistics Coordination Supply Chain Management Communication

Kfm. Angestellte

Gastrofett Saarbrücken

Oct 2022 - Feb 2023 (4 months)

Maintained master data and planned routes, while also dispatching drivers and coordinating their assignments. Prepared invoices and offers, and supported customer and employee relations.

Route Planning Dispatching Invoicing Customer Service

Mitarbeiterin Auftragsmanagement und Disposition

Comet Saarbrücken HESS

Mar 2020 - Sep 2022 (2 years 6 months)

Scheduled appointments for meter changes and dispatched technicians, planning their routes and assignments. Handled administrative tasks, data maintenance, and customer support, including ticket processing in Jira and complaint resolution.

Order Management Dispatching Route Planning Jira Customer Service Team Leadership

Teamassistenz

A8 Personal Merlebach

Dec 2017 - Dec 2018 (1 year)

Managed time and absence tracking, posted job advertisements, and handled applicant management. Prepared and administered employment contracts, and dispatched employees while providing telephone and personal support to clients and staff.

Recruitment Contract Management Employee Dispatch Customer Support

Bürokraft

MA-Zeuge Schwalbach

Jan 2012 - Sep 2017 (5 years 8 months)

Organized the office and managed orders, corresponding with suppliers and customers. Coordinated deployment planning and processed orders and mail, while also preparing offers and invoices.

Office Management Order Management Invoicing

Büroassistentin

Reckhard und Partner Hamburg

Oct 2010 - Sep 2011 (11 months)

Handled bonus clarifications with hotel clients, reservation processing, and data maintenance. Processed and archived credit applications, reserved cultural events, and conducted address research.

Data Entry Credit Applications Event Coordination

Call Center Agentin

Telekom Saarbrücken

Sep 2001 - Aug 2010 (8 years 11 months)

Provided written and telephone customer support and advice, handling complaints, grievances, and cancellations. Clarified technical issues, contract inquiries, and billing matters, while maintaining customer data and processing inquiries to completion.

Customer Service Technical Support Data Management

Education

Degrees, certifications, and relevant coursework

Abendform

Mittlerer Bildungsabschluss, General Studies

2004 - 2006

Acquired a secondary school leaving certificate through evening classes. This educational path allowed for continued professional development while pursuing academic qualifications.