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majd hamdieh

@majdhamdieh

Industrial engineering graduate skilled in customer service, process improvement, and administrative operations.

Germany
Message

What I'm looking for

I seek roles in customer service, admin, or operations where I can apply process-improvement skills, support cross-team workflows, and grow within a collaborative, client-focused environment.

I am an industrial engineering graduate with hands-on experience in production planning, quality control, controlling, and customer-facing roles across Germany and Jordan. I combine technical attention to detail with strong communication and CRM proficiency, having supported financial reporting at Krones AG, production processes at Babylife, and end-to-end customer service and shipping documentation at T. Gargour & Fils.

I excel at cross-department collaboration, problem-solving under pressure, and maintaining organized, accurate records. I am available immediately for full- or part-time roles, flexible with shifts, and ready to contribute to operations, customer service, or administrative teams.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

GU

German Jordanian University

Bachelor of Science, Industrial Engineering

2020 -

Pursuing a Bachelor in Industrial Engineering with coursework and practical training focused on process improvement and systems engineering.

Technische Hochschule Nordhausen logoTN

Technische Hochschule Nordhausen

Bachelor-level exchange, Industrial Engineering

2024 - 2025

Exchange semester in Industrial Engineering focusing on technical subjects and international collaboration from October 2024 to February 2025.

JS

Jubilee School

IGCSEs, General Secondary Education

Grade: A–A* (selected subjects)

Completed IGCSEs with strong results including A–A* in English, Mathematics, and Sciences in August 2019.

Tech stack

Software and tools used professionally

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majd hamdieh - Controlling Intern - Krones AG | Himalayas