Morgan Britt
@morganbritt
Experienced medical billing and accounts receivable specialist focused on accuracy.
United StatesWhat I'm looking for
I am an experienced medical billing and accounts receivable specialist who consistently ensures accurate patient invoicing, timely collections, and thorough denial review using EMR systems like eCW. I collaborate with coding, authorization, and cross-functional teams to resolve billing issues and improve processes.
Throughout my career in dental and medical practices, I have managed scheduling, insurance verification, payment posting, and HIPAA compliance while training staff and coordinating multi-office operations. I have a strong track record of identifying denial trends, resolving discrepancies, and maintaining accurate records.
I bring strong communication and interpersonal skills, proficiency with Microsoft Office (Excel, Word), Adobe, and a demonstrated ability to prioritize tasks and meet deadlines in fast-paced environments while safeguarding patient information and fostering positive patient-staff relationships.
Experience
Work history, roles, and key accomplishments
Representative II, Accounts Receivable
North American Partners in Anesthesia
Oct 2023 - Present (2 years)
Manage accounts receivable using eCW EMR to verify insurance, post payments, review denials and aging reports, and improve collections processes; identified denial trends and collaborated with coding and authorization teams to reduce billing discrepancies.
Scheduling Coordinator & Insurance Coordinator
Wells Family Dental Group
Feb 2023 - Jul 2023 (5 months)
Coordinated patient scheduling across two locations, verified insurance and prepared benefit breakdowns, presented treatment plans and financial options, and managed end-of-day payments and patient inquiries.
Scheduling Manager & HIPAA Compliance Officer
Apex Family Dentistry
Jul 2020 - Feb 2023 (2 years 7 months)
Managed front-desk scheduling, trained staff, enforced HIPAA policies (access control, breach filing, annual certification), coordinated inter-office care, and handled insurance and payments.
Server / Back Office Coordinator
Chili's
Aug 2012 - Oct 2020 (8 years 2 months)
Provided front-of-house service and handled back-office onboarding and training logistics; managed cash handling, long shifts, customer service resolution, and new-hire orientation tasks.
Front Desk Receptionist
Brier Creek Smiles Dentistry
Jun 2019 - Jun 2020 (1 year)
Performed front-desk duties including phone triage, patient check-in/out, insurance verification and payment entry, scheduling confirmations, and administrative filing to support patient experience.
Server
Smokey Bones
Jan 2011 - Aug 2012 (1 year 7 months)
Executed front-of-house service including opening/closing duties, double shifts, customer issue resolution, and achieved top performance on secret-shopper evaluation.
Education
Degrees, certifications, and relevant coursework
Morgan hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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