Open to opportunities

Morgan Britt

@morganbritt

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Experienced medical billing and accounts receivable specialist focused on accuracy.

United States

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What I'm looking for

I seek a role in medical billing/accounts receivable where I can improve collections, refine denial management, work cross-functionally, and advance in compliance and team leadership.

I am an experienced medical billing and accounts receivable specialist who consistently ensures accurate patient invoicing, timely collections, and thorough denial review using EMR systems like eCW. I collaborate with coding, authorization, and cross-functional teams to resolve billing issues and improve processes.

Throughout my career in dental and medical practices, I have managed scheduling, insurance verification, payment posting, and HIPAA compliance while training staff and coordinating multi-office operations. I have a strong track record of identifying denial trends, resolving discrepancies, and maintaining accurate records.

I bring strong communication and interpersonal skills, proficiency with Microsoft Office (Excel, Word), Adobe, and a demonstrated ability to prioritize tasks and meet deadlines in fast-paced environments while safeguarding patient information and fostering positive patient-staff relationships.

Experience

Work history, roles, and key accomplishments

Current

Representative II, Accounts Receivable

Current

North American Partners in Anesthesia

Oct 2023 - Present (2 years 8 months)

Manage accounts receivable using eCW EMR to verify insurance, post payments, review denials and aging reports, and improve collections processes; identified denial trends and collaborated with coding and authorization teams to reduce billing discrepancies.

Medical Billing Accounts Receivable EClinicalWorks (ECW)Denial Management Insurance Verification Collections Excel

Scheduling Coordinator & Insurance Coordinator

Wells Family Dental Group

Feb 2023 - Jul 2023 (5 months)

Coordinated patient scheduling across two locations, verified insurance and prepared benefit breakdowns, presented treatment plans and financial options, and managed end-of-day payments and patient inquiries.

Scheduling Insurance Verification Customer Service Payment Processing MS Office

Scheduling Manager & HIPAA Compliance Officer

Apex Family Dentistry

Jul 2020 - Feb 2023 (2 years 7 months)

Managed front-desk scheduling, trained staff, enforced HIPAA policies (access control, breach filing, annual certification), coordinated inter-office care, and handled insurance and payments.

Scheduling HIPAA Staff Training Insurance Processing Record keeping Microsoft Office

Server / Back Office Coordinator

Chili's

Aug 2012 - Oct 2020 (8 years 2 months)

Provided front-of-house service and handled back-office onboarding and training logistics; managed cash handling, long shifts, customer service resolution, and new-hire orientation tasks.

Customer Service Onboarding Problem Solving Time Management

Front Desk Receptionist

Brier Creek Smiles Dentistry

Jun 2019 - Jun 2020 (1 year)

Performed front-desk duties including phone triage, patient check-in/out, insurance verification and payment entry, scheduling confirmations, and administrative filing to support patient experience.

Scheduling Insurance Verification Patient Intake Payment Processing Administrative Support Customer Service

Server

Smokey Bones

Jan 2011 - Aug 2012 (1 year 7 months)

Executed front-of-house service including opening/closing duties, double shifts, customer issue resolution, and achieved top performance on secret-shopper evaluation.

Customer Service Time Management