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Open to opportunities

Deborah L Willis

@deborahlwillis

Experienced medical billing specialist with a focus on patient relations.

United States
Message

What I'm looking for

I am seeking a role that values patient care and offers opportunities for professional growth.

I am a dedicated medical billing specialist with extensive experience in managing billing processes across various healthcare settings. My journey began in 1994, and over the years, I have honed my skills in insurance verification, claims submission, and patient account management. I pride myself on my ability to communicate effectively with patients and insurance companies, ensuring that all billing inquiries are resolved promptly and accurately.

Throughout my career, I have worked with numerous healthcare organizations, including Oak Street Health and Anesthesia Business Consultants, where I successfully managed anesthesia claims and maintained patient confidentiality. My proficiency in EMR systems, particularly Epic and Meditech, has allowed me to streamline billing processes and improve overall efficiency. I am passionate about providing exceptional service to patients and ensuring that their billing experiences are as smooth as possible.

Experience

Work history, roles, and key accomplishments

OH

Medical Records Specialist

Oak Street Health

Jun 2022 - Feb 2023 (8 months)

Managed electronic and faxed medical records for patient and physician requests using Epic and Meditech Greenway Canopy systems. Ensured accurate and timely delivery of sensitive patient information.

AC

Medical Billing/Medical Records

Anesthesia Business Consultants

May 2014 - May 2022 (8 years)

Collected and reconciled information for accurate anesthesia claims billing, including charges, patient demographics, operative reports, and consent forms. Verified critical information on charge records and maintained patient confidentiality.

SO

Credentialing/Medical Billing

Suburban Orthopedic

Mar 2012 - Mar 2014 (2 years)

Handled insurance verification, medical records, and communicated with attorneys regarding litigations and liens. Managed claim status, posted payments, and performed various office duties.

PM

Patient Account Representative

Proven MedTeam

Jul 2009 - Apr 2010 (9 months)

Handled electronic billing and claim status for various insurance types including commercial, Blue Cross, Humana, Medicare/Medicaid, and Workers' Compensation. Focused on orthopedics, physical therapy, and surgery accounts.

NA

Patient Accounts Representative

Nephrology Associates

Dec 2006 - Apr 2007 (4 months)

Performed medical billing and pre-certifications, managing Medicaid and managed care claim statuses. Handled referrals for procedures and eligibility verification.

FR

Medical Billing, Pre-certifications

Fresenius

Dec 2005 - Nov 2006 (11 months)

Managed medical billing and pre-certifications, focusing on Medicare and Medicaid database spend-down. Handled claim status, referrals for managed care, and eligibility.

WH

Patient Account Representative

Weiss Hospital

Feb 2004 - Dec 2004 (10 months)

Managed patient accounts, specifically focusing on Managed Care accounts. Utilized Nebo and Ecare systems for insurance verification and A/R claim status.

EC

Patient Account Representative

Elmhurst Outpatient Surgery Center

Feb 2000 - Dec 2003 (3 years 10 months)

Posted payments, adjustments, and contractuals, and managed patient statements. Worked A/R claims, handled registration, scheduled procedures, and checked eligibility and authorizations.

LC

Insurance Representative

Loyola University Medical Center

Aug 1994 - Nov 1998 (4 years 3 months)

Verified, authorized, and pre-certified insurance for patients. Handled charge entry, registered and scheduled procedures, and managed A/R and claim status.

Education

Degrees, certifications, and relevant coursework

TC

Triton College

Associate Degree, General Studies

Completed an Associate Degree in General Studies, gaining foundational knowledge across various subjects. This program provided a broad educational background.

Tech stack

Software and tools used professionally

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Deborah L Willis - Medical Records Specialist - Oak Street Health | Himalayas