Deborah L Willis
@deborahlwillis
Experienced medical billing specialist with a focus on patient relations.
What I'm looking for
I am a dedicated medical billing specialist with extensive experience in managing billing processes across various healthcare settings. My journey began in 1994, and over the years, I have honed my skills in insurance verification, claims submission, and patient account management. I pride myself on my ability to communicate effectively with patients and insurance companies, ensuring that all billing inquiries are resolved promptly and accurately.
Throughout my career, I have worked with numerous healthcare organizations, including Oak Street Health and Anesthesia Business Consultants, where I successfully managed anesthesia claims and maintained patient confidentiality. My proficiency in EMR systems, particularly Epic and Meditech, has allowed me to streamline billing processes and improve overall efficiency. I am passionate about providing exceptional service to patients and ensuring that their billing experiences are as smooth as possible.
Experience
Work history, roles, and key accomplishments
Medical Records Specialist
Oak Street Health
Jun 2022 - Feb 2023 (8 months)
Managed electronic and faxed medical records for patient and physician requests using Epic and Meditech Greenway Canopy systems. Ensured accurate and timely delivery of sensitive patient information.
Medical Billing/Medical Records
Anesthesia Business Consultants
May 2014 - May 2022 (8 years)
Collected and reconciled information for accurate anesthesia claims billing, including charges, patient demographics, operative reports, and consent forms. Verified critical information on charge records and maintained patient confidentiality.
Credentialing/Medical Billing
Suburban Orthopedic
Mar 2012 - Mar 2014 (2 years)
Handled insurance verification, medical records, and communicated with attorneys regarding litigations and liens. Managed claim status, posted payments, and performed various office duties.
Account Representative
Oak Park Hospital
May 2010 - Sep 2011 (1 year 4 months)
Managed patient accounts focusing on managed care and commercial insurance. Ensured accurate billing and collections processes.
Patient Account Representative
Proven MedTeam
Jul 2009 - Apr 2010 (9 months)
Handled electronic billing and claim status for various insurance types including commercial, Blue Cross, Humana, Medicare/Medicaid, and Workers' Compensation. Focused on orthopedics, physical therapy, and surgery accounts.
Patient Account Representative
Provena Health
Mar 2008 - Jun 2009 (1 year 3 months)
Managed commercial collections, Medicare/Medicaid, managed care, and Workers' Compensation accounts. Handled authorizations and claim status using Nebo and Ecare systems.
Patient Account Representative
West Suburban Hospital
Apr 2007 - Dec 2007 (8 months)
Managed patient accounts, focusing on managed care, commercial collections, Medicare, and Medicaid. Coordinated referrals, eligibility, pre-certifications, and insurance authorizations.
Patient Accounts Representative
Nephrology Associates
Dec 2006 - Apr 2007 (4 months)
Performed medical billing and pre-certifications, managing Medicaid and managed care claim statuses. Handled referrals for procedures and eligibility verification.
Medical Billing, Pre-certifications
Fresenius
Dec 2005 - Nov 2006 (11 months)
Managed medical billing and pre-certifications, focusing on Medicare and Medicaid database spend-down. Handled claim status, referrals for managed care, and eligibility.
Patient Account Representative
Weiss Hospital
Feb 2004 - Dec 2004 (10 months)
Managed patient accounts, specifically focusing on Managed Care accounts. Utilized Nebo and Ecare systems for insurance verification and A/R claim status.
Registrar
MacNeal Hospital
Mar 2003 - Jan 2004 (10 months)
Registered patients and scheduled various medical procedures. Ensured accurate patient information and efficient scheduling.
Patient Account Representative
Elmhurst Outpatient Surgery Center
Feb 2000 - Dec 2003 (3 years 10 months)
Posted payments, adjustments, and contractuals, and managed patient statements. Worked A/R claims, handled registration, scheduled procedures, and checked eligibility and authorizations.
Medical Billing Representative
MacNeal Hospital
Feb 1999 - Feb 2000 (1 year)
Managed medical billing and collections, handling all insurance types. Worked A/R and ensured accurate processing of claims.
Insurance Representative
Loyola University Medical Center
Aug 1994 - Nov 1998 (4 years 3 months)
Verified, authorized, and pre-certified insurance for patients. Handled charge entry, registered and scheduled procedures, and managed A/R and claim status.
Education
Degrees, certifications, and relevant coursework
Triton College
Associate Degree, General Studies
Completed an Associate Degree in General Studies, gaining foundational knowledge across various subjects. This program provided a broad educational background.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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