Open to opportunities

Terrell Parker

@terrellparker

Message

Detail-oriented healthcare administrative professional specializing in medical billing.

United States

Message

What I'm looking for

I seek a role in medical billing/administrative support where I can use my Medicaid/Medicare expertise, attention to detail, and collaborative communication to improve billing accuracy and timely claim resolution within a compliance-driven team.

I am a detail-oriented healthcare administrative professional with hands-on experience supporting Medicaid and Medicare members in high-volume healthcare environments. I have verified eligibility, interpreted benefits, reviewed claims and denials, posted payments, and maintained HIPAA-compliant documentation while collaborating with providers and multidisciplinary teams.

I consistently prioritize accuracy, confidentiality, and timely resolution of billing and service issues, bringing strong analytical and problem-solving skills to administrative specialist and medical billing roles. I am seeking to apply my knowledge of Medicaid/Medicare processes, billing systems, and effective communication to improve revenue cycle workflows and member/provider satisfaction.

Experience

Work history, roles, and key accomplishments

Case Coordinator

Central Ohio Area Agency on Aging

Oct 2024 - Sep 2025 (11 months)

Maintained detailed electronic records and verified Medicaid eligibility while coordinating internal and external communications to ensure timely resolution of service issues and compliance with state guidelines.

Medicaid Eligibility Communication Administrative Support

Healthcare Customer Service Rep

Molina Healthcare

Jul 2019 - Sep 2023 (4 years 2 months)

Verified Medicaid and Medicare eligibility and benefits, troubleshot denied claims, and maintained accurate HIPAA-compliant call documentation while managing high-volume provider and member inquiries.

Medicaid Medicare Eligibility Verification Prior Authorizations HIPAA Spreadsheets