Lisa Amos
@lisaamos
I support customers with insurance accounts, payments, coverage questions, and provider appointments.
United StatesWhat I'm looking for
At Everise, I support customers with payments, account changes, insurance policies, coverage questions, and provider appointments. I also served as a subject matter expert supporting the H&R Block, CenterWell, Experian, and Humana lines of business.
Previously, I maintained secure access at Allied Universal and completed office maintenance and cleaning work at Diversico. I bring customer service, data entry, cash handling, computer operation, HIPAA awareness, and Microsoft Excel skills to my work.
Experience
Work history, roles, and key accomplishments
CSR - Customer Service Representative
Everise
Oct 2021 - Present (4 years 10 months)
Handled customer service duties including taking payments, updating account information, discussing insurance policies and coverage, setting appointments with providers, and problem-solving. Served as a subject matter expert for HR Block, Experian, and Humana.
Checked identification and monitored entry and exit of individuals. Created ID badges and signed people in and out.
Maintenance
Diversico
Mar 2019 - Jun 2021 (2 years 3 months)
Ensured jobs were completed and cleaned offices.
Education
Degrees, certifications, and relevant coursework
Lisa hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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