Linford MugaLM
Open to opportunities

Linford Muga

@linfordmuga

Dedicated dispatcher with strong problem-solving and communication skills.

Kenya

What I'm looking for

I am looking for a role that challenges me and allows for skill development.

I am Linford Sewe Muga, a dedicated professional with experience in customer service and dispatching. Currently, I work as a dispatcher at Safer Road Rescue, where I assist clients with towing and roadside assistance services. My role involves picking calls and providing timely solutions to ensure customer satisfaction.

Previously, I served as a call center representative at Call Center International in Kenya, where I honed my problem-solving and communication skills by addressing guest concerns effectively. My early experience as a cashier at Kitengela Frys taught me the importance of customer interaction and service excellence. I am eager to leverage my skills in a challenging position that allows for personal and professional growth.

Experience

Work history, roles, and key accomplishments

KF

Cashier

Kitengela Frys

Jan 2015 - Sep 2019 (4 years 8 months)

Managed customer transactions, collected payments, and took orders, ensuring a smooth and efficient checkout process.

Education

Degrees, certifications, and relevant coursework

SA

Sama

Course Certificate, Artificial Intelligence

2021 - 2021

Completed a course on Introduction to Artificial Intelligence covering digital literacy, future of AI, and work readiness.

NC

Ntinda View College

A-LEVEL

2011 - 2012

Completed A-LEVEL education with a focus on advanced subjects.

MS

Midland High School

O-LEVEL

2007 - 2010

Completed O-LEVEL education, gaining foundational knowledge in various subjects.

Tech stack

Software and tools used professionally

Availability

Open to opportunities

Location

Kenya

Authorized to work in

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Linford Muga - Dispatcher - Safer Road Rescue | Himalayas