At MetroWestRoadside, I dispatched service vehicles and tow trucks for urgent roadside calls, vehicle relocations, and transport runs. I optimized daily dispatch zones for weekly transit routes, reducing fuel burn, deadhead mileage, and response delays.
At CareRoute MobilityTransit, I scheduled non-emergency medical transportation trips and matched ambulatory and wheelchair-accessible vehicles to patient mobility needs. I minimized passenger wait times and route overlaps through daily manifesting, route bundling, and appointment mapping.
At ApexRecovery& Towing, I coordinated light- and medium-duty towing units and tracked fleet operations in real time. Geographic zoning, strategic unit positioning, and live traffic monitoring helped reduce average dispatch response time by 15%.
Earlier, as a BankClerk at Fortune Sacco, I handled customer inquiries, opened accounts, processed loans, and supported branch operations. I studied SupplyChain Management, majoring in Transport and Logistics, at JomoKenyatta UniversityofAgriculture and Technology.
