Ashley Injeni

I am a dedicated customer service professional with over a year of hands-on experience supporting clients in call center and dispatch environments. I thrive in fast-paced roles and take ownership of customer issues until resolution.

I have experience with e-commerce platforms such as Shopify and Amazon, and I adapt quickly to new tools and systems to improve service delivery. I consistently meet performance metrics like call volume, customer satisfaction, and response time.

My background includes coordinating field operations using GPS and routing software, processing payments, and maintaining accurate records of customer interactions. I communicate clearly with customers and team members to ensure timely, effective service.

I am growth-driven and committed to continuous learning, having completed short courses in chat moderation and cybersecurity, and I am eager to contribute long-term to a team-oriented organization with opportunities for development.