Silvernus Otieno
@silvernusotieno
Entry-level truck dispatcher seeking a remote role with a US-based trucking company, bringing customer service and call centre coordination experience.
KenyaWhat I'm looking for
At Garden City, I supported daily call centre operations, directed customer enquiries, maintained records, and followed up on pending requests.
At Matois Meat n Delicacies, I served customers in a fast-paced environment and coordinated orders while responding to changing priorities.
I'm developing knowledge of load assignment, driver communication, shipment tracking, and freight documentation. I'm seeking a fully remote position supporting US trucking operations and am available to discuss working hours, training, and remote-work requirements.
Experience
Work history, roles, and key accomplishments
Waiter / Customer Service Assistant
Matois Meat n Delicacies
Jan 2022 - Jan 2025 (3 years)
Delivered customer service in a fast-paced hospitality environment, coordinated orders, and managed competing tasks.
Call Centre Management Assistant
Garden City
Aug 2024 - Sep 2024 (1 month)
Supported daily call centre operations, directed enquiries, maintained customer records, and assisted with complaint resolution.
Education
Degrees, certifications, and relevant coursework
Pioneer University
Bachelor's Degree, Tourism
Bachelor's degree in Tourism from Pioneer University, expected completion in 2026.
Maranda High School
Kenya Certificate of Secondary Education, Secondary Education
Kenya Certificate of Secondary Education from Maranda High School, completed in 2021.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Salary expectations
Job categories
Interested in hiring Silvernus?
You can contact Silvernus and 90k+ other talented remote workers on Himalayas.
Message SilvernusGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
