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Linet Kaikai

@linetkaikai

Guest Services Associate in UAE hotels, assisting with reservations and resolving guest concerns.

At Ajman Beach Hotel, I welcomed guests, assisted with reservations and requests, and responded to feedback and concerns.

I coordinated with departments to support smooth operations and maintained records and reports using Microsoft Excel and Office.

At Radisson Blu Hotel, I served international guests, assisted with reservations and enquiries, and maintained accurate guest information.

Earlier, as Front Desk Host at Hotel WaterBuck, I managed reservation schedules, answered enquiries, and maintained guest records.

Experience

Work history, roles, and key accomplishments

Guest Services Associate

Radisson Blu Hotel

Delivered exceptional customer service to international guests. Assisted with reservations and guest enquiries, and maintained accurate guest information and records.

Customer Service Guest Relations Reservations Data Entry Records Management Microsoft Office

Guest Services Associate

Ajman Beach Hotel

Welcomed guests and responded professionally to enquiries. Assisted with reservations, bookings, and guest requests, and coordinated with departments to ensure smooth operations.

Excel Microsoft Office Data Entry Records Management Customer Service Guest Relations Reservations Problem Solving