Nishanth Poojary
@nishanthpoojary
I manage hotel reservations and deliver accurate, responsive guest service in fast-paced hospitality environments.
United Arab EmiratesWhat I'm looking for
At Dubai International Airport Hotel, I manage reservations, booking inquiries, issue resolution, and accurate guest records. I was recognized with an Employee of the Month Award.
I've also supported front-office guest service at Evolveback Kamalapura Palace and completed hospitality training at Sheraton Grand Bangalore Hotel at Brigade Gateway. I bring a Bachelor of Hospitality Science, Opera PMS experience, and a collaborative approach to high-pressure guest service.
Experience
Work history, roles, and key accomplishments
Reservations Agent
Dubai International Airport Hotel
May 2022 - Present (4 years 3 months)
Managed reservations and provided excellent customer service, handling booking inquiries and resolving issues while maintaining accurate records.
Guest Service Associate, Front Office
Evolveback Kamalapura Palace
Aug 2021 - Apr 2022 (8 months)
Provided front office guest services, ensuring a positive guest experience and supporting daily operations.
Internship Trainee
Sheraton Grand Bangalore Hotel at Brigade Gateway
Dec 2019 - Mar 2020 (3 months)
Completed an internship in hotel operations, gaining hands-on experience in hospitality services.
Education
Degrees, certifications, and relevant coursework
Shree Devi College of Hotel Management
Bachelor of Hospitality Science, Hotel Management
2017 - 2020
Pursued a Bachelor of Hospitality Science with a focus on Hotel Management.
Jawahar Navodaya Vidyalaya
Pre University Course, Computer Science
2015 - 2017
Completed Pre University Course in Computer Science under CBSE Board.
Jawahar Navodaya Vidyalaya
High School Diploma, General Studies
2014 - 2015
Completed High School under CBSE Board.
Tech stack
Software and tools used professionally
Availability
Location
United Arab EmiratesAuthorized to work in
Job categories
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