LV
Open to opportunities

Linda Van

@lindavan

Dedicated customer service professional with over 10 years of experience.

Canada

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth in customer service and project management.

I am a dedicated customer service professional with over 10 years of experience, including 5 years in the insurance and finance sectors. My proven ability to deliver exceptional service, manage inquiries efficiently, and collaborate with teams has consistently helped achieve client goals. I pride myself on my strong organizational and problem-solving skills, along with a commitment to reliability and transparent communication.

In my most recent role as a Project Coordinator at Insurance Supermarket Inc., I developed successful strategies for project goals through effective teamwork and communication. I managed client communications meticulously, ensuring timely and efficient responses to inquiries. My previous experience as a Broker Support Manager and in various customer service roles has equipped me with the skills necessary to foster positive relationships and support clients effectively.

Experience

Work history, roles, and key accomplishments

II

Customer Service Representative

Insurance Supermarket Inc.

Dec 2017 - Dec 2018 (11 months)

As a Customer Service Representative, I managed a high volume of calls, providing support on insurance products and educating clients about financial services to ensure they understood their options.

SH

Guest Service Agent

Sandman Hotel

Dec 2014 - Dec 2016 (2 years)

In my role as a Guest Service Agent, I provided excellent service to hotel guests, managing inquiries and complaints, and efficiently handling check-ins and check-outs to ensure a positive experience.

Education

Degrees, certifications, and relevant coursework

George Brown College logoGC

George Brown College

Diploma, Hotel Management

2011 - 2013

Tech stack

Software and tools used professionally

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Linda Van - Project Coordinator - Insurance Supermarket Inc. | Himalayas