Open to opportunities

linda omolo

@lindaomolo

Executive/Administrative Assistant with 10+ years supporting executives, front offices, and high-end customer experiences.

Kenya

Message

What I'm looking for

I’m looking for a senior executive support and front-office role where I can manage calendars, travel, confidential correspondence, and guest/customer experiences with discretion, polish, and consistent operational excellence.

I’m a dynamic, results-driven Executive/Administrative Assistant with over 10 years of experience across office administration, front office management, and customer service—supported by a solid academic background in Public Relations.

I’m trusted to manage executive calendars, coordinate travel, handle confidential correspondence, and keep day-to-day operations running smoothly in both luxury and hospitality environments. I prioritize accuracy, discretion, and timely communication, especially when handling high-volume inbox and email needs.

In my roles, I’ve owned customer-facing delivery end to end—from greeting clients and managing multi-line phone systems to scheduling and confirming appointments, processing payments and invoices, and resolving service issues professionally. I also prepare expense reports and track documentation to support efficient workflows and compliance.

I bring strong organizational leadership to teams through meeting and event coordination, onboarding and administrative support for new employees, and cross-functional coordination to ensure seamless operations. With advanced Microsoft Office Suite skills (Word, Excel, PowerPoint, Outlook) and proven time management under pressure, I’m passionate about delivering outstanding customer experiences and polished professional representation.

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant

Current

Prialto Kenya

Sep 2024 - Present (1 year 10 months)

Provide high-level administrative support, including executive calendar management, travel arrangements, expense tracking, and inbox/email coordination to support day-to-day operations.

Travel Logistics Coordination Document Management Confidentiality Onboarding & Support

Administrative Assistant

Labeautex Spa

Aug 2017 - Jul 2024 (6 years 11 months)

Supported daily spa operations by managing appointment scheduling, multi-line phone reception, client records, invoicing, inventory, and front office cleanliness while delivering customer service.

Appointment Scheduling Multi Line Phone Systems Client Records Invoicing Inventory Management Customer Service Onboarding & Support

Front Office Receptionist

Spa Sante

Mar 2015 - May 2017 (2 years 2 months)

Delivered customer service for a high-end spa front office by managing phone lines, greeting and check-in/out, appointment scheduling, payments/billing, and handling inquiries and special requests.

Customer Service Multi Line Phone Systems Appointment Scheduling Payments & Billing Front Desk Reception Issue Resolution

Administrative Assistant

Zeal Fitness

Feb 2014 - Dec 2014 (10 months)

Provided administrative and client-service support for front office operations, including scheduling appointments and training sessions, maintaining client/membership records, processing payments, coordinating staff rosters, and supporting newsletters/events.

Appointment Scheduling Payments End Of Day Financial Reports Customer Service Confidentiality

Administrative Assistant

Lockstep IT

Feb 2011 - Oct 2013 (2 years 8 months)

Supported IT teams with confidential report and documentation handling, streamlined filing, meeting and calendar coordination, and office administration including presentations/spreadsheets and vendor coordination.

Confidential Report Management document preparation Meeting Coordination Microsoft Office Suite Vendor coordination Confidentiality Stakeholder Communication Bridge