Open to opportunities

Hellen Nyambura

@hellennyambura

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Dedicated executive assistant with exceptional organizational and communication skills.

Kenya

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What I'm looking for

I am looking for a role that values teamwork and offers opportunities for professional growth.

I am a dedicated and proactive Executive Assistant with a proven track record of efficiently managing multiple tasks under pressure. Currently, I manage the CEO's calendar, communications, and meeting cadence at Crandaltec, where I excel in facilitating seamless office operations. My exceptional communication, analytical, and problem-solving skills allow me to support employee relations activities, including performance management and conflict resolution.

With experience as a Customer Service Assistant at Alliance Hospital and Operations/Admin Assistant at Saferworld, I have honed my skills in customer service, travel logistics, and expense tracking. I am adept at collaborating with cross-functional teams to implement process improvements and ensure timely coordination of payroll impacting updates. My adaptability and positive attitude towards work make me a valuable team builder and strategic planner.

Experience

Work history, roles, and key accomplishments

Current

Executive Assistant

Current

Crandaltec

Jan 2024 - Present (1 year 5 months)

Managed the CEO's calendar, communications, and meeting cadence, ensuring efficient scheduling and coordination. Assisted in recruitment activities, including job postings, candidate screening, and onboarding processes.

Calendar Management Communication Recruitment Employee Relations Process Improvement

Customer Service Assistant

Alliance Hospital

Jan 2020 - Nov 2023 (3 years 10 months)

Provided excellent customer service, handling inquiries and ensuring patient satisfaction. Managed cash transactions, maintained stock levels, and accurately managed medical records.

Customer Service

Operations/Admin Assistant

Saferworld

Jan 2016 - Dec 2019 (3 years 11 months)

Organized and coordinated travel logistics for executives, ensuring seamless and cost-effective travel experiences. Implemented efficient expense tracking systems, which resulted in improved cost control.

Logistics Budgeting Office Management

Education

Degrees, certifications, and relevant coursework

Zetech University College

Diploma, Business Management

Completed a comprehensive diploma program in Business Management. Acquired foundational knowledge and practical skills essential for effective business operations and administration.

Amboseli Institute of Hospitality and Technology

Diploma, Food Production

Obtained a diploma in Food Production, focusing on culinary techniques and food service management. Developed expertise in food preparation, hygiene, and kitchen operations.

Partners Computer College

Certificate, Computer Systems and Application

Completed a certificate program in Computer Systems and Application. Gained proficiency in fundamental computer operations and various software applications.