Looking for a job

Linda Gomes

@lindagomes

Message

I build strong employee and client experiences across HR, recruitment, CRM, and operations.

India

Message

What I'm looking for

I'm looking for opportunities where I can lead HR operations, recruitment, employee engagement, client relationships, and service delivery while improving employee and client experiences.

I've managed HR operations and client relationships at Innovation Hub, supporting employee records, onboarding, reporting, policy updates, client acquisition, account servicing, and escalation management.

At 2COMS Consulting, I led employee and client engagement initiatives through ESAT and CSAT programs, client onboarding, monthly client connects, grievance redressal, and CRM workflows. I also coordinated ticketing and IVR helpdesk processes across Business Development, HR, and service teams.

I've delivered end-to-end IT and non-IT recruitment at Yellow Box HR Services, from understanding client requirements and sourcing candidates to screening, interview coordination, and joining follow-up.

Most recently, I provide personalised travel consultation, itinerary planning, booking support, and relationship management for clients, vendors, and travel partners at Flynote.

Experience

Work history, roles, and key accomplishments

Current

Travel Advisor

Current

Flynote

Aug 2026 - Present (0 months)

Provided personalized travel consultation, itinerary planning, and booking support, coordinating flights, accommodation, tours, insurance, and visa assistance while managing client relationships and resolving service issues.

Travel Consulting itinerary planning Booking Support Vendor coordination Customer Service Customer Relationship Management

Manager – Human Resources & Client Relationship

Innovation Hub

Dec 2021 - Jul 2026 (4 years 7 months)

Managed HR operations including employee records, onboarding, reporting, and policy updates, while leading client relationship management, business development coordination, and service delivery monitoring.

HR Operations Employee Onboarding HR Reporting Account Servicing Stakeholder Management Business Development Service Delivery Vendor coordination Customer Relationship Management

HR & CRM Executive

2COMS Consulting Pvt. Ltd.

Mar 2018 - Dec 2021 (3 years 9 months)

Managed employee and client engagement initiatives, end-to-end CRM activities, client onboarding, grievance redressal, and escalation closure, while supporting recruitment and HR service delivery.

Employee Engagement Client Engagement CRM Client Onboarding Grievances Escalation Management Recruitment support HR Service Delivery Ticketing Systems IVR Workflows

HR Executive

Yellow Box HR Services

Oct 2017 - Mar 2018 (5 months)

Managed end-to-end IT and Non-IT recruitment assignments, from client requirement understanding through candidate sourcing, screening, interview coordination, and joining follow-up.

Recruitment Candidate Sourcing Screening Interview Coordination Naukri Indeed Monster TimesJobs Quikr

Campaign Coordinator

Vishnu Solution Pvt. Ltd.

May 2016 - Jul 2017 (1 year 2 months)

Supported international recruitment campaigns through candidate outreach, registration, and communication activities, maintaining candidate information and supporting campaign execution.

Campaign Coordination Candidate Outreach Registration Data Management