Linah Mutende
@linahmutende
Event operations and sales leader driving high-impact social events and revenue growth.
United Arab EmiratesWhat I'm looking for
I am an event operations and sales leader with extensive experience managing social events, bookings, and teams across luxury hotels in the United Arab Emirates. I consistently exceed sales targets, streamline event operations, and deliver exceptional client experiences from inquiry through execution.
My background includes leadership roles at Marriott, Sheraton Grand, W Abu Dhabi, and JW Marriott Marquis, where I led booking centers, trained staff, solved operational challenges, and earned recognitions for high conversion and top sales performance.
Experience
Work history, roles, and key accomplishments
Plan, coordinate, and execute social events for a 5-star luxury hotel, managing inquiries to final delivery and improving client satisfaction for weddings and social functions.
Event Booking Center Manager
Sheraton Grand
Jan 2022 - Dec 2023 (1 year 11 months)
Managed the Event Booking Center for a 474-room property, overseeing bookings, team performance, and training to increase conversion and operational efficiency.
Event Booking Center Executive
W Abu Dhabi Yas Island
Jan 2020 - Jan 2022 (2 years)
Executed event bookings and supported sales operations for a 499-room property, contributing to high-profile event delivery and lead generation.
Coordinated wedding and social event sales at a large property, managing express desk operations and improving booking conversion rates.
Led restaurant reservation operations for 14 outlets, supervising staff and improving reservation workflows and guest experience.
Managed guest reception and point-of-sale operations at La Farine, delivering high-quality service and supporting front-of-house functions.
Education
Degrees, certifications, and relevant coursework
eCornell
Certificate, Tourism Management
Completed a certificate program in Tourism Management through eCornell in 2022.
Marriott Sales & Services Foundation
Certificate, Sales and Service
Completed Marriott Sales & Services Foundation training in 2018.
Marriott International
Certificate, Food Safety
Completed Marriott International Certificate of Food Safety in 2016.
W Abu Dhabi Yas Island - Hotel
Diploma, Administration Management
Diploma programs in Administration Management and Front Office (dates not provided).
Mombasa Aviation
Diploma, Hotel Management
Completed a Diploma in Hotel Management (date not provided).
Availability
Location
United Arab EmiratesAuthorized to work in
Social media
Job categories
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