Nehma Razak
@nehmarazak
Operations and growth leader driving revenue, talent development, and scalable business systems.
What I'm looking for
I am an operations and growth specialist with 8+ years of regional experience delivering measurable market impact through business strategy and people-first leadership.
I have launched and scaled companies, generated multimillion-AED revenue streams, and managed high-value client portfolios across the UAE, GCC, Europe, and APAC.
My work blends operational rigor—designing HR infrastructure, performance systems and CRMs—with hands-on marketing, event management and revenue generation to boost retention and brand visibility.
I focus on building teams, processes, and partnerships that drive sustainable growth, operational excellence, and positive community outcomes.
Experience
Work history, roles, and key accomplishments
Operations Manager
W A Z Real Estate Brokerage
Feb 2025 - Present (11 months)
Launched WAZ end-to-end and led a 2-person team to generate 1.5M AED in Q1 2025, maintaining a 60% lead-to-close ratio and securing NOCs with 50+ developers while optimizing CRM and SEO to produce 500+ leads in 90 days.
Marketing & Business Development Executive
Aquaness Chemicals
Mar 2023 - Feb 2025 (1 year 11 months)
Led Aquaness' exhibition and market-entry strategies including ADIPEC 2022 execution on a AED 300K budget, implemented lead-generation systems and loyalty programs, and increased client retention through personalized engagement.
Office Administration & HR Supervisor
Aquaness Chemicals
Feb 2021 - Mar 2023 (2 years 1 month)
Supervised a 5-person Admin/HR team, improving operational efficiency by 50% through automation and training, increased employee engagement by 50% and retention to 90%, and implemented onboarding and wellness programs.
CRM Consultant
Kaye & Co.
Jan 2021 - Dec 2021 (11 months)
Delivered CRM-led marketing strategies for property portals that increased property visibility by 30% and conducted market analysis driving a 10% increase in client portfolio value on a project basis.
Property & CRM Consultant
Hadly Real Estate
Jan 2019 - Jan 2021 (2 years)
Provided property and CRM consulting to improve client engagement and portfolio management across Dubai real estate operations.
Customer Support Representative
Saleh Salem General Trading
Jan 2019 - Dec 2019 (11 months)
Handled customer support duties to maintain service quality and client satisfaction across trading operations in Dubai.
Help Desk Specialist
International School of Creative Science
Jan 2018 - Dec 2018 (11 months)
Provided IT help desk support and end-user troubleshooting for staff and students, ensuring timely resolution and maintaining service continuity.
Education
Degrees, certifications, and relevant coursework
Programming Hub
Advanced Level, Digital Marketing
2024 - 2024
Completed an Advanced Level course in Digital Marketing in 2024.
Annamalai University
Bachelor of Business Administration, Business Administration & Human Resources
2018 - 2022
Completed a Bachelor of Business Administration with a focus on Human Resources from Annamalai University between 2018 and 2022.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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