Nehma Razak

Launched WAZ end-to-end and led a 2-person team to generate 1.5M AED in Q1 2025, maintaining a 60% lead-to-close ratio and securing NOCs with 50+ developers while optimizing CRM and SEO to produce 500+ leads in 90 days.

Led Aquaness' exhibition and market-entry strategies including ADIPEC 2022 execution on a AED 300K budget, implemented lead-generation systems and loyalty programs, and increased client retention through personalized engagement.

Supervised a 5-person Admin/HR team, improving operational efficiency by 50% through automation and training, increased employee engagement by 50% and retention to 90%, and implemented onboarding and wellness programs.

Delivered CRM-led marketing strategies for property portals that increased property visibility by 30% and conducted market analysis driving a 10% increase in client portfolio value on a project basis.

Provided property and CRM consulting to improve client engagement and portfolio management across Dubai real estate operations.

Handled customer support duties to maintain service quality and client satisfaction across trading operations in Dubai.

Provided IT help desk support and end-user troubleshooting for staff and students, ensuring timely resolution and maintaining service continuity.

Completed an Advanced Level course in Digital Marketing in 2024.

Completed a Bachelor of Business Administration with a focus on Human Resources from Annamalai University between 2018 and 2022.