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Lilly wangariLW
Open to opportunities

Lilly wangari

@lillywangari

I help founders and growing businesses reclaim their time by taking ownership of the operations behind their business.

Kenya
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What I'm looking for

I'm looking to support founders or growing teams with executive operations, client coordination, AI workflow automation, and creative backend systems. I value remote, time zone-flexible work where I can improve processes, work independently, and help teams focus on growth.

I'm an Executive Assistant, Operations Partner, and AI & Workflow Automation Specialist with over 3 years of experience supporting founders, executives, and growing remote businesses. Throughout my career, I've helped business owners streamline their operations by managing executive calendars, inboxes, travel, client communication, project coordination, research, and day-to-day administrative operations.

Beyond executive support, I enjoy improving the way businesses operate. I've implemented workflow automations using Zapier, created onboarding systems, developed workbooks and SOPs, coordinated launches, and introduced more efficient processes that reduced manual work and improved the client experience. One of my proudest achievements was identifying an opportunity to automate a client's student onboarding process, creating a smoother experience for both the business and its customers.

I've worked with founders across beauty, education, coaching, fashion, and other service-based businesses, where I've learned to anticipate needs, solve problems proactively, and adapt quickly in fast-paced environments.

I'm passionate about business operations, AI productivity, workflow automation, and building systems that help founders reclaim their time and focus on growth. I enjoy learning new technologies, improving processes, and partnering with ambitious teams that value organization, innovation, and exceptional client experiences.

I'm currently looking for long-term remote opportunities where I can contribute as a trusted Executive Assistant and Operations Partner while continuing to help businesses grow through efficient systems and proactive support.

Experience

Work history, roles, and key accomplishments

MC
Current

Freelance Creative EA & Operations Partner

Multiple Clients

Jan 2024 - Present (2 years 7 months)

Built end-to-end booking automation using Zapier connecting intake forms, Google Calendar, and Notion CRM, new clients confirmed, welcomed, and onboarded within 60 seconds with zero manual back-and-forth. Restructured an overloaded inbox with 400+ unread emails into a zero-backlog system using Gmail labels, filters, and priority triage, response times improved by 80% within the first week.

AT

Personal Assistant & Client Coordinator

Ashok Sunny Tailored

Jan 2024 - Dec 2024 (11 months)

Provided comprehensive PA and client coordination support to the founder of a bespoke fashion label, managing communications, creative brief delivery, and project timelines. Coordinated garment project handoffs between design and delivery stages, ensuring no client detail was missed between touchpoints.

Education

Degrees, certifications, and relevant coursework

AA

ALX Africa

Certification, Virtual Assistant Skills

Completed a 10-week certification in Virtual Assistant Skills in the Digital Age, covering executive administration, project coordination, digital tools, and remote client management.

ZK

Zoya Kreatives

Masterclass, Personal Assistant

Completed PA Masterclass Training in July 2024.

SM

Social Media with Moe

Workshop, Social Media Management

Completed a Social Media Management Workshop in August 2023.

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