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@liliankalyetafyafoun
Results-driven Human Resource and Administration Manager with 10+ years experience.
I am a results-driven Human Resource and Administration Manager with over 10 years of experience overseeing HR operations, project management, and administration across various sectors, including NGOs and grassroots organizations. My expertise lies in managing recruitment, payroll, and compliance while leading teams to achieve organizational goals.
Throughout my career, I have successfully partnered with departmental heads to provide expert HR guidance, ensuring legal compliance and consistent people management practices. I have championed employee wellbeing by designing and implementing staff welfare policies and have led organizational design initiatives that align HR strategies with overall business objectives. My commitment to fostering a proactive HR agenda has driven significant improvements in employee engagement and satisfaction.
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Work history, roles, and key accomplishments
Greenfields Tea Factory Ltd
May 2025 - Present (6 months)
Partnered with departmental heads to provide expert HR guidance on policies, performance management, recruitment, onboarding, talent development, training, and payroll, ensuring legal compliance and consistent people management practices. Led organizational design initiatives, including workforce planning, job evaluation, and structural changes, advising senior management on strategic HR decisions
Trainus Agencies Ltd
Jan 2022 - Apr 2025 (3 years 3 months)
Delivered targeted training programs addressing client-specific business challenges, resulting in a 20% improvement in participant performance evaluations. Developed comprehensive business proposals and presentations that led to securing client projects. Outlined project scope, schedules and milestones, ensuring on-time delivery of training projects with resources optimized within budget limits.
Rongai Technical Solutions
Mar 2018 - Nov 2021 (3 years 8 months)
Led the recruitment and onboarding of employees, ensuring full compliance with labor laws and reducing hiring time. Optimized office operations, including managing cash registers, payment journals and emails, hence improving overall efficiency by 15%. Documented and tracked sales and payments, issuing over 3,500 invoices and ensuring adherence to sales agreements.
Sunrise Consultancy Ltd
Dec 2016 - Jan 2018 (1 year 1 month)
Analyzed and restructured HR programs, reducing turnover rates by 15% through the implementation of new retention strategies. Developed and implemented HR policies, resulting in improved compliance and a reduction in employee grievances. Conducted audits of HR operations, ensuring adherence to labor laws and regulatory requirements, with zero non-compliance issues.
Chebango EPZ Tea Company Ltd
Dec 2013 - Nov 2015 (1 year 11 months)
Led recruitment efforts, hiring over 300 factory employees in collaboration with the General Manager, ensuring a 100% staffing level to meet production demands. Negotiated employment conditions with staff and union representatives, resulting in a reduction in labor disputes and a smoother negotiation process. Designed and delivered training programs, increasing factory staff performance by 20% and
Amour Tech Engineering Ltd
Jan 2012 - Jul 2012 (6 months)
Coordinated projects and provided administrative support to the engineering team. Managed project documentation and facilitated communication between stakeholders.
Intercity Secure Homes Ltd
Jan 2009 - Jan 2011 (2 years)
Managed branch operations and oversaw daily activities. Ensured smooth functioning of the branch and adherence to company policies.
Carzan Flowers Ltd
Jun 2008 - Oct 2008 (4 months)
Assisted the HR department with various tasks, including recruitment support and record keeping. Gained practical experience in HR operations and administrative duties.
Degrees, certifications, and relevant coursework
Masters of Business Administration, Strategic Management
Focused on strategic management, gaining expertise in aligning business strategies with organizational goals. Developed advanced skills in leadership, decision-making, and organizational development.
Bachelor of Human Resource Management, Human Resource Management
Acquired comprehensive knowledge in human resource principles and practices. Studied various aspects of HR, including talent acquisition, performance management, and employee relations.
Diploma in Project Management, Project Management
Gained foundational and advanced skills in project planning, execution, and monitoring. Learned to manage project scope, schedules, and resources effectively to achieve project objectives.
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Message lilianGrace Ngii
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