Open to opportunities

Eric Mawira

@ericmawira

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Human resources professional driving recruitment, HR systems, and employee engagement.

Kenya

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What I'm looking for

I am seeking HR roles where I can lead recruitment and HR operations, drive process improvements, support employee development, and contribute to a positive, compliant workplace culture.

I am an energetic, well-organized human resources professional with six years of hands-on experience across recruitment, HR administration, performance management, payroll administration, and employee relations. I deliver measurable improvements in HR operations, recruitment cycle times, and employee engagement.

Throughout my career I have led HR functions in multiple organizations—designing and implementing performance management systems, streamlining documentation and processes, and launching training and inclusion initiatives that improved productivity and representation. I also have experience in payroll and shared services, digital transformation of HR processes, and high-accuracy transcription work.

I am skilled with Microsoft Office and common accounting packages, adept at managing HRIS and reporting, and committed to fostering positive workplace cultures while ensuring compliance with labor regulations. I aim to contribute efficient HR services that support organizational success and continuous professional growth.

Experience

Work history, roles, and key accomplishments

Human Resource Manager

Productive Playhouse Ltd

Dec 2024 - Jun 2025 (6 months)

Managed end-to-end HR processes including recruitment, performance management, policy implementation and training while achieving a 25% reduction in hiring time and streamlining HR documentation to cut administrative overhead by 30%.

Recruitment Performance Management HR Policies Training Development Onboarding Transcription HRIS Employee Relations

People and Culture Manager

Sizzle Africa Ltd

Jul 2024 - Nov 2024 (4 months)

Led people and culture initiatives including recruitment, training, diversity & inclusion and performance management, launching programs that increased skill proficiency by 30% and representation by 20%.

Recruitment Employee Engagement Diversity & Inclusion Training Performance Management Change Management

HR Manager

MM Deter Services (E.A) Group Ltd

Oct 2023 - Jun 2024 (8 months)

Oversaw recruitment, onboarding, performance management and HR strategy, implementing systems that reduced time-to-fill by 30% and improved goal achievement by 25%.

Recruitment Onboarding Performance Management HR strategy Training Development Compliance HRIS Workforce Planning

Human Capital Assistant

CCI-Kenya

Jul 2021 - Aug 2023 (2 years 1 month)

Managed end-to-end recruitment, payroll administration and shared services projects, reducing recruitment cycle times by 25% and payroll errors by 20% through automation and process improvements.

Recruitment Payroll Administration shared services HRIS Onboarding Reporting Compliance Employee Relations

Customer Service Representative

Call Centre International

Dec 2021 - Jun 2022 (6 months)

Handled inbound/outbound customer calls, resolved billing and service issues, maintained CRM records and met performance KPIs while improving support service efficiency and quality control.

Customer Service CRM Quality Control Troubleshooting Communication KPIs Process Improvement

HR Coordinator and Generalist

Marshall Guards Ltd

May 2019 - Aug 2021 (2 years 3 months)

Coordinated recruitment, payroll support, training and compliance activities, reducing recruitment cycle times by 30% and improving employee satisfaction by 20% through grievance resolution frameworks.

Recruitment Payroll Support Compliance Employee Relations Record keeping Reporting