Himalayas logo
Lilian Joy DonosoLD
Open to opportunities

Lilian Joy Donoso

@lilianjoydonoso

Efficient virtual assistant with over 4 years in healthcare services.

Philippines
Message

What I'm looking for

I am looking for a role that allows me to utilize my organizational skills in a supportive healthcare environment, with opportunities for professional growth.

I am an efficient virtual assistant with over four years of experience providing healthcare services in Bacolod City, Philippines. My organizational skills and ability to manage multiple responsibilities in fast-paced environments have allowed me to excel in my role. I am dedicated to ensuring that all tasks are completed accurately and on time, which is crucial in the healthcare sector.

Throughout my career, I have worked as a Dental Virtual Assistant at Longview Oral Surgery, where I handled insurance verification, fax management, and patient follow-ups. My experience as a Medical Virtual Assistant at Medspecialized, Inc. further honed my skills in managing patient records and processing referrals. I am passionate about supporting healthcare providers and ensuring that patients receive the best possible care.

Experience

Work history, roles, and key accomplishments

LS

Dental Virtual Assistant

Longview Oral Surgery

Feb 2023 - Apr 2025 (2 years 2 months)

Verified patients' dental insurance coverages and followed up on predeterminations, authorizations, and claims. Created patients' pre-estimates for billing purposes.

MI

Medical Virtual Assistant

Medspecialized, Inc.

Aug 2022 - Dec 2022 (4 months)

Managed fax communications and called patients for appointment confirmations. Processed referrals and followed up on authorizations and medical records.

TH

Customer Service Representative

TeleTech (Optum Behavioral Health)

Oct 2018 - Apr 2022 (3 years 6 months)

Assisted providers with verifying patient benefits and provided claims and authorization statuses. Helped out-of-network providers update their credentials.

Education

Degrees, certifications, and relevant coursework

Carlos Hilado Memorial State College logoCC

Carlos Hilado Memorial State College

Bachelor of Science, Business Administration

Studied the fundamentals of business administration, gaining knowledge in management, finance, and marketing principles. Developed skills essential for effective organizational operations and strategic decision-making.

Tech stack

Software and tools used professionally

Interested in hiring Lilian Joy?

You can contact Lilian Joy and 90k+ other talented remote workers on Himalayas.

Message Lilian Joy

People also viewed

View all talent

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Lilian Joy Donoso - Dental Virtual Assistant - Longview Oral Surgery | Himalayas