Lilasm User
@lilasmuser
Program and operations leader building enterprise governance and workforce systems across healthcare.
United StatesWhat I'm looking for
I built and operationalized an enterprise governance program for operations across 40 jurisdictions at Keystone Medical Waste, turning executive priorities into concrete SOPs, reporting systems, training curricula, and project tracking resources. I’ve led concurrent initiatives across transportation, permitting, facilities, workforce readiness, and regulatory compliance, and I regularly prepare executive reports to support decision-making.
Before that, I coordinated workforce operations across urgent care, lab, radiology, telehealth, hospital operations, and case management at Kaiser Permanente. I also managed hospital partnerships and patient transitions at Eden Health Home Health & Hospice, led hospital service operations for Washington at Bloodworks Northwest, and directed operations for a 70-person multidisciplinary workforce at Aegis Living.
Experience
Work history, roles, and key accomplishments
Coordinate workforce operations across urgent care, laboratory services, radiology, telehealth, hospital operations, and case management. Balance complex staffing priorities while maintaining continuity of patient care.
Compliance Program Manager
Keystone Medical Waste
Oct 2025 - Present (10 months)
Built and operationalized an enterprise governance and operations program supporting activities across 40 jurisdictions. Partnered with senior leadership to prioritize operational initiatives and organizational improvements.
Hospital Clinical Liaison
Eden Health Home Health & Hospice
Dec 2024 - Oct 2025 (10 months)
Managed relationships with hospitals, physician groups, rehabilitation centers, skilled nursing facilities, and community providers. Coordinated complex patient transitions involving multiple stakeholders.
Hospital Services Supervisor
Bloodworks Northwest
Dec 2022 - Dec 2024 (2 years)
Led a 12 person operations team supporting hospitals throughout Washington. Developed training programs, operational procedures, and workflow improvements.
Care Director
Aegis Living
Sep 2020 - Dec 2022 (2 years 3 months)
Directed operations for a 70 person multidisciplinary workforce. Oversaw staffing, quality initiatives, workforce planning, and operational performance.
National HIV Behavioral Surveillance Researcher
Public Health Seattle & King County
Jun 2021 - Nov 2022 (1 year 5 months)
Conducted federally funded public health research following CDC protocols. Maintained data quality, confidentiality, and regulatory compliance.
Care Manager
Sea Mar Community Health Centers
Aug 2018 - Sep 2020 (2 years 1 month)
Supervised multidisciplinary teams serving medically and socially complex populations. Coordinated care across healthcare providers and community organizations.
Education
Degrees, certifications, and relevant coursework
University of Illinois Urbana-Champaign
Master of Business Administration, Business Administration
Pursuing a Master of Business Administration at the University of Illinois Urbana-Champaign Gies College of Business, expected graduation in 2028.
University of Washington
Bachelor of Public Health, Public Health
Earned a Bachelor of Public Health from the University of Washington.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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