LIFEWITHZIÃ UserLU
Open to opportunities

LIFEWITHZIÃ User

@lifewithziuser

Motivated customer service and sales representative with strong communication skills.

Jamaica
Message

What I'm looking for

I am looking for a role that allows me to enhance customer satisfaction and loyalty while expanding my skills in a supportive and dynamic environment.

I am a motivated and experienced Customer Service and Sales Representative with over 4 years of combined experience in office administration, call center support, and credit consulting. My journey has equipped me with the ability to resolve customer concerns effectively, manage administrative tasks efficiently, and deliver results in fast-paced environments. I pride myself on my strong communication, multitasking, and relationship-building skills, which have been pivotal in my career.

Currently, I work as a Credit Consultant and Sales Representative at Credit Joy, where I educate clients on credit repair strategies and financial best practices. My role involves analyzing credit reports, assisting in filing disputes, and converting leads into clients through persuasive communication. I am passionate about contributing to the success of a growing organization by applying my skills in customer service and credit consulting while expanding my professional knowledge and helping improve customer satisfaction and loyalty.

Experience

Work history, roles, and key accomplishments

CJ
Current

Credit Consultant / Sales Representative

Credit Joy

Sep 2024 - Present (10 months)

Educated clients on credit repair strategies and financial best practices. Analyzed credit reports and assisted in filing disputes, converting leads into clients through persuasive communication.

SS

Customer Service Representative

Sutherland Global Services

Jun 2022 - Jan 2023 (7 months)

Managed a high volume of customer inquiries, providing support for account and service-related issues. Ensured efficient resolution of customer concerns.

Education

Degrees, certifications, and relevant coursework

University of Technology, Jamaica logoUJ

University of Technology, Jamaica

Unknown, Unknown

Attended the University of Technology, Jamaica from 2019 to 2023. Specific field of study and degree obtained are not provided in the given text.

TS

The Queen's School

CSEC Qualifications, General Studies

Completed secondary education at The Queen's School from 2014 to 2019, achieving CSEC qualifications in various subjects. Key subjects include English Language, Spanish, Principles of Business, Religious Education, Mathematics, Social Studies, and Electronic Document Preparation & Management.

SS

Seaward Primary & Junior High School

Primary & Junior High Education, General Studies

Attended Seaward Primary & Junior High School from 2008 to 2014. This period covered primary and junior high school education.

Tech stack

Software and tools used professionally

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Himalayas profile for an example user named Frankie Sullivan
LIFEWITHZIÃ User - Credit Consultant / Sales Representative - Credit Joy | Himalayas