LULIFEWITHZIÃ User
@lifewithziuser
Motivated customer service and sales representative with strong communication skills.
JamaicaWhat I'm looking for
I am a motivated and experienced Customer Service and Sales Representative with over 4 years of combined experience in office administration, call center support, and credit consulting. My journey has equipped me with the ability to resolve customer concerns effectively, manage administrative tasks efficiently, and deliver results in fast-paced environments. I pride myself on my strong communication, multitasking, and relationship-building skills, which have been pivotal in my career.
Currently, I work as a Credit Consultant and Sales Representative at Credit Joy, where I educate clients on credit repair strategies and financial best practices. My role involves analyzing credit reports, assisting in filing disputes, and converting leads into clients through persuasive communication. I am passionate about contributing to the success of a growing organization by applying my skills in customer service and credit consulting while expanding my professional knowledge and helping improve customer satisfaction and loyalty.
Experience
Work history, roles, and key accomplishments
Credit Consultant / Sales Representative
Credit Joy
Sep 2024 - Present (10 months)
Educated clients on credit repair strategies and financial best practices. Analyzed credit reports and assisted in filing disputes, converting leads into clients through persuasive communication.
Customer Service Representative
Alorica
Apr 2024 - Jun 2024 (2 months)
Handled inbound and outbound customer support calls, resolving billing, service, and technical inquiries. Delivered professional and friendly service to maintain high satisfaction.
Customer Service Representative
Sutherland Global Services
Jun 2022 - Jan 2023 (7 months)
Managed a high volume of customer inquiries, providing support for account and service-related issues. Ensured efficient resolution of customer concerns.
Office Clerk
86E Waltham Park Road
Jun 2019 - Apr 2022 (2 years 10 months)
Performed clerical tasks such as filing, data entry, and document preparation. Supported daily administrative operations and customer requests.
Education
Degrees, certifications, and relevant coursework
UJUniversity of Technology, Jamaica
Unknown, Unknown
Attended the University of Technology, Jamaica from 2019 to 2023. Specific field of study and degree obtained are not provided in the given text.
The Queen's School
CSEC Qualifications, General Studies
Completed secondary education at The Queen's School from 2014 to 2019, achieving CSEC qualifications in various subjects. Key subjects include English Language, Spanish, Principles of Business, Religious Education, Mathematics, Social Studies, and Electronic Document Preparation & Management.
Seaward Primary & Junior High School
Primary & Junior High Education, General Studies
Attended Seaward Primary & Junior High School from 2008 to 2014. This period covered primary and junior high school education.
Tech stack
Software and tools used professionally
Availability
Location
JamaicaAuthorized to work in
Job categories
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