Liezelle Guadalupe

I am a dedicated customer service representative with a proven track record in both voice and non-voice support. My experience at Concentrix has equipped me with the skills to handle customer inquiries effectively, ensuring timely and professional responses. I excel in lead qualification, objection handling, and maintaining detailed records of customer interactions, which has significantly contributed to issue resolution and customer satisfaction.

In my role as a virtual assistant and freelance content publisher, I have honed my abilities in data entry, content management, and digital marketing. I am adept at using various digital tools, including Google Ads and Canva, to create and manage ad campaigns that drive engagement. My attention to detail and organizational skills enable me to meet publishing deadlines while maintaining high-quality standards in my work.