Open to opportunities

Libby Wilson

@libbywilson

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I coordinate energy-sector training operations, certificates, records, client communication, and site inductions.

United Kingdom

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What I'm looking for

I'm looking to develop professionally in a dynamic, fast-paced environment where I can support training operations, coordinate courses, maintain accurate records, and communicate with clients and delegates.

I'm currently supporting training operations at EnerMech Training in Aberdeen, coordinating course bookings, processing training requests, and communicating with clients and delegates.

I create certificates, issue joining instructions, distribute course materials, maintain training records, and manage certification expiry dates. I also deliver site safety inductions, sign in visitors and trainees, and handle course payments in line with auditing requirements.

My background in reception, retail, hospitality, and childcare has strengthened my customer service, organisation, payment handling, and ability to work calmly in busy environments.

Experience

Work history, roles, and key accomplishments

Current

Training Administrator

Current

EnerMech Training

Jul 2024 - Present (2 years 2 months)

Coordinated course bookings and processed training requests using internal systems. Communicated professionally with clients and delegates via phone and email, issued joining instructions, created training certificates, and maintained accurate training records.

training coordination Client Communication Certificate and Record Management Visitor Inductions and Reception Duties Payment Handling Microsoft Office Data Entry and Database Management Time Management Front Desk Operations

Shop Assistant

The Wee Shoppie

Jan 2023 - Oct 2023 (9 months)

Provided friendly and efficient customer service in a busy local retail environment. Managed stock rotation, checked expiry dates, and followed licensing regulations.

Customer Service Stock Management Retail Operations

Au Pair

Private Family

Aug 2022 - Sep 2022 (1 month)

Supported daily routines for two children including school prep, homework, and activities. Maintained a tidy and safe environment, balancing childcare with household duties.

Childcare Household Management Time Management

Waitress

Garden Arms Hotel

Jul 2019 - Jul 2022 (3 years)

Delivered friendly and efficient service in a high-volume hospitality setting. Managed table service, took orders, prepared drinks, and processed payments.

Customer Service Table Service Order Taking Payment Processing Food Preparation

Administrator / Receptionist

EnerMech Training

Jul 2021 - Sep 2021 (2 months)

Supported front-desk duties including phone handling, email correspondence, and visitor registration. Created certificates and assisted with course administration during a busy summer period.

Front Desk Operations Phone Handling Email Correspondence Visitor Registration Certificate Generation Course Administration