Liban Farah
@libanfarah
Dedicated professional with expertise in learning and development.
What I'm looking for
I am a passionate individual with a strong background in learning and development, seeking to leverage my facilitation skills in a people-oriented organization. My experience in customer service and technical support has equipped me with the ability to connect with diverse groups and inspire creativity in learning environments.
Throughout my career, I have worked in various roles, including as a Mobile Specialist at Best Buy and a Sales Associate at Fido. In these positions, I honed my problem-solving skills and developed a keen understanding of customer needs. My time at Apple Creative allowed me to facilitate learning sessions on new technology, where I created a comfortable and engaging atmosphere for all types of learners.
I am committed to maximizing my skills to achieve organizational goals and foster a culture of continuous learning and development.
Experience
Work history, roles, and key accomplishments
Mobile Specialist
Best Buy Mobile
Sold wireless services for major carriers like Rogers, Telus, and Bell. Provided comprehensive customer service, including problem-solving and technical support for various mobile devices.
Mobile Sales Associate
Fido Mobile
Assisted customers with troubleshooting wireless devices and educated them on various mobile technologies and contracts. Managed store merchandise and utilized sales techniques to attach additional products.
Creative
Apple
Facilitated group learning sessions on new Apple technologies, including MacBook, iPad, iPhone, and Apple Watch. Inspired creativity and provided technical training to both colleagues and customers.
Education
Degrees, certifications, and relevant coursework
Burnaby Mountain Secondary School
High School Diploma, General Studies
Completed secondary education at Burnaby Mountain Secondary School.
Capilano University
Diploma, Business Administration
Studied Business Administration at Capilano University.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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