Open to opportunities

Lex Chambers

@lexchambers

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Dedicated customer service professional with strong administrative skills.

Jamaica

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What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for professional growth.

I am a dedicated professional with a strong background in customer service and administrative roles. My journey began as a Teacher Assistant, where I honed my communication skills and developed a passion for helping others. Over the years, I have built a diverse skill set that includes customer success, office management, and appointment setting.

In my most recent role as a Support Supervisor and Account Manager at Comet Suite, I successfully managed client accounts and provided exceptional support, ensuring customer satisfaction. My experience at Sutherland Global Services and New Era Finance Company Limited further strengthened my ability to handle customer inquiries and administrative tasks efficiently. I am committed to continuous learning and growth in my career.

Experience

Work history, roles, and key accomplishments

Support Supervisor & Account Manager

Comet Suite

Jun 2023 - Jul 2025 (2 years 1 month)

Supervised support operations and managed client accounts to ensure satisfaction. Developed strategies to improve service delivery and client retention.

Account Management Customer Support Team Leadership Client Relations CRM Strategic Planning

Appointment Setter

Willpower Marketing

Aug 2022 - Jun 2023 (10 months)

Set appointments for sales teams, optimizing schedules and client engagement. Utilized CRM tools to track interactions and manage leads effectively.

Appointment Setting CRM Sales Support Lead Management Communication

Office Clerk

New Era Finance Company Limited

Oct 2019 - Aug 2022 (2 years 10 months)

Managed office administration, including record-keeping and correspondence. Supported daily operations to enhance organizational efficiency.

Record keeping Office Management Microsoft Office Data Management

Customer Service Rep

Sutherland Global Services

Jan 2017 - Jul 2019 (2 years 6 months)

Provided excellent customer service, resolving inquiries and issues efficiently. Maintained high customer satisfaction through effective communication and problem-solving.

Customer Service Communication Problem Solving Conflict Resolution Data Entry

Teacher Assistant

Ginger Hill All Age School

Sep 2014 - Jul 2015 (10 months)

Assisted teachers with classroom activities and student supervision. Supported administrative tasks to ensure smooth school operations.

Classroom Management Student supervision Administrative Support Communication

Education

Degrees, certifications, and relevant coursework

St. Elizabeth Technical High School

Caribbean Secondary Education Certificate (CXC), General Studies

Grade: I, II, III

Activities and societies: Achieved Grade I in English A and Social Studies, and Grade II in Mathematics, Information Technology, Visual Arts, Principles of Business, and Caribbean History. Achieved Grade III in English B.

Completed secondary education with a focus on a diverse range of subjects including English, Social Studies, Mathematics, and Information Technology. Achieved strong grades across core academic areas.

St. Elizabeth Technical High School

Caribbean Advanced Proficiency Examination (CAPE), General Studies

Grade: IV, V, VI

Activities and societies: Achieved Grade IV in Communication Studies and Sociology, Grade V in Computer Science, and Grade VI in Pure Mathematics.

Pursued advanced studies in Communication Studies, Computer Science, Pure Mathematics, and Sociology. Developed foundational knowledge in these specialized fields.