Looking for a job

Leticia Terry

@leticiaterry

I improve property operations, occupancy, resident satisfaction, and financial performance across residential and hospitality portfolios.

United States

Message

What I'm looking for

I'm looking to lead property or business operations where I can improve occupancy, resident experience, financial performance, compliance, and day-to-day execution across cross-functional teams.

I've led operations for Terry & Terry Co., improving customer satisfaction from 63% to 98%, occupancy from 63% to 100%, and delinquency from 42% to 0%.

Across Cavanaugh Property Management, I directed operations for three hotels, three restaurants, and approximately 250 rental units. I increased customer satisfaction from 45% to 95%, occupancy from 65% to 94%, and reduced delinquency from 35% to 2% through leasing, resident-relations, and service improvements.

I manage budgeting, financial reporting, leasing, collections, vendor relationships, capital expenditures, compliance, facilities, contracts, and cross-functional projects. My work combines practical operating discipline with responsive stakeholder coordination.

I've also supported executive leadership at Level 7 Holding Group, coordinating projects, logistics, facilities, vendors, reporting, documentation, and Level 7 Blockchain whitepaper deliverables.

Experience

Work history, roles, and key accomplishments

Current

Partner / Office Manager / Licensed Sales Associate

Current

Terry & Terry Co.

May 2014 - Present (12 years 4 months)

Managed business operations and client-facing activities, improving customer satisfaction from 63% to 98%, occupancy from 63% to 100%, and delinquency from 42% to 0%. Prepared reporting and analysis to support business decisions.