Erika Manzo User
@erikamanzouser
I am an operations and financial analyst transitioning to management consulting.
What I'm looking for
I am a results-driven operations and financial professional with 6+ years of experience leading cross-functional teams and optimizing processes to improve revenue and operational performance. I combine hands-on accounting expertise with a practical focus on stakeholder management and mentoring.
In my current role I manage financial and operational workflows for a residential portfolio of 4 properties (900+ units), lead Section 8 file audits, train teams on Yardi and RentCafe, and developed a money-loss tracker that identified renovation cost savings. Previously I standardized maintenance and turnover processes, created training programs for leasing consultants, and managed delinquency resolutions and eviction filings.
I am seeking to transition into management consulting to scale my analytical and leadership skills, solve complex operational challenges, and deliver measurable improvements for clients while fostering collaborative team growth.
Experience
Work history, roles, and key accomplishments
Community Accounting Manager
Essex Property Trust
Nov 2024 - Present (10 months)
Manage financial and operational workflows for a portfolio of 4 properties (900+ units), ensuring compliance and accurate reporting. Developed a money-loss tracker for unit turnovers and lead move-out audit and recovery process improvements.
Assistant Manager
Davlyn Investments
Feb 2022 - Oct 2024 (2 years 8 months)
Designed and implemented standardized maintenance and turn-over processes across multiple properties to improve operational efficiency. Managed occupancy, lease renewals, delinquency resolutions, staff training, vendor coordination, and eviction processes.
Office Manager
Theraville
Jan 2019 - Jan 2022 (3 years)
Managed executive and client calendars and handled confidential client and company information with discretion. Streamlined client onboarding including insurance verification and organized business correspondence and reporting.
Education
Degrees, certifications, and relevant coursework
Crafton Hills College
Associate of Arts, Business Administration
Completed an Associate of Arts in Business Administration at Crafton Hills College.
Crafton Hills College
Associate of Arts, Sociology
Completed an Associate of Arts in Sociology at Crafton Hills College.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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