I'm looking for an immediate-start, shift-based or remote NOC role, IT support specialist role where I can apply disciplined monitoring, incident triage, escalation, and documentation while growing my networking skills through CCNA study.
Looking for a job
Jared Nala
@lesliebell
I'm building a NOC career through network monitoring, incident response, and 13+ years of safety-critical operations.
South AfricaWhat I'm looking for
I'm transitioning into Network Operations after 13+ years at South African Airways, where I monitored safety-critical systems, followed strict procedures, resolved real-time issues, and maintained accurate incident documentation under pressure.
I'm building hands-on networking capability through Cisco Network Technician training, Packet Tracer practice, CCNA study, Fortinet NSE3, CompTIA A+ and Network+, Linux LPIC-1 coursework, and Jira Service Management. I'm ready for shift-based NOC monitoring, triage, escalation, and first-line network support.
Experience
Work history, roles, and key accomplishments
Cabin Crew / Flight Attendant
Operated and monitored onboard technical and safety systems in accordance with strict regulatory and procedural standards, ensuring 100% compliance during every flight cycle. Delivered consistent, high-quality customer service and issue resolution to a diverse international passenger base, often under time-sensitive and high-pressure conditions.
SC
Learning & Development Office Assistant
South African Airways Cargo
Provided administrative support to the Learning & Development department, coordinating training schedules, resources, and records for staff development programs. Maintained and updated training databases and documentation systems, ensuring accuracy and accessibility of employee development records.
Education
Degrees, certifications, and relevant coursework
RC
Rosebank College
Computer Engineering Certificate, Computer Engineering
Completed coursework for the Computer Engineering Certificate, covering CompTIA A+ and Network+ fundamentals.
RC
Rosebank College
MCSE (Microsoft Certified Systems Engineer), Network Engineering
Earned the legacy MCSE (Microsoft Certified Systems Engineer) certification, focusing on Windows Server and network engineering fundamentals.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
South AfricaAuthorized to work in
Salary expectations
33k-50k USD
Job categories
Skills
Network MonitoringIncident ResponseCisco RoutersCisco SwitchingVLANSubnettingIP AddressingCisco IOSNetwork TopologyFault DiagnosisCisco Packet TracerTCP IPLAN TroubleshootingWAN TroubleshootingNetwork SecurityFortinetWindows ServerActive DirectoryLinux AdministratorServer AdministrationHardware DiagnosticsSoftware DiagnosticsJira Service ManagementITSMIncident TrackingTriageEscalation ManagementService Level Agreement (SLA) AwarenessOlaShift Handover And ReportingIssue TrackingIncident DocumentationCisco NetworkingCertifications: CompTIA A+CompTIA Network+MCSE
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