Lungisani Siza Gule

I monitored network infrastructure and resolved service issues at Business Driven Networking Services, helping maintain dependable network operations.

I diagnosed network anomalies in high-pressure situations, provided first-line client support, and escalated complex issues when needed. I also kept customers informed during service interruptions with clear technical and non-technical communication.

I documented network configurations and changes for accurate records and audits, and coordinated field engineer deployments when remote remediation was not sufficient.

With a Diploma in Information Technology in Software Development earned with distinction, I bring skills in network troubleshooting, cybersecurity protocols, wireless networking, Python scripting, Java, and SQL.