At BlueTide Integrated Services, I investigated, tested, and resolved technical bugs to support smooth application performance for end-users.
I also documented software issues, system updates, and step-by-step troubleshooting resolutions, while handling multiple technical tasks and project deadlines.
Through my Software Engineering Training at National Institute, I diagnosed software-related issues, assisted users with clear solutions, and recorded bugs and technical reports.
As a Certified Virtual Assistant, I managed emails, calendars, and administrative tasks using Google Workspace, and organized research and digital documents.
