Himalayas logo
LO
Open to opportunities

Leon Osoro

@leonosoro

Multilingual customer service professional with strong sales and hospitality experience.

Kenya
Message

What I'm looking for

I seek a customer-facing role that leverages my German language skills, sales experience, and hospitality background in a collaborative, growth-focused environment.

I am a multilingual customer service professional with solid experience in German-language support, sales, and hospitality roles across Kenya and Germany. I have worked as a German Customer Service Representative and in multiple frontline hospitality and kitchen positions, demonstrating adaptability, customer focus, and operational reliability.

My recent four-year sales role and C1-level German customer support experience highlight my communication strengths and commercial acumen. I seek roles where I can leverage language skills (German, English, Swahili), customer-service experience, and sales ability to drive excellent customer outcomes and contribute to team success.

Experience

Work history, roles, and key accomplishments

TE
Current

German Customer Service Rep

Teleperformance

Jul 2024 - Present (1 year 3 months)

Provided German C1-level customer service handling inquiries and support for German-speaking customers from 07/2024 onward, maintaining quality standards and resolution targets.

Education

Degrees, certifications, and relevant coursework

HZ

Hochschule Zittau/Görlitz

Feststellungsprüfung (FSP), Preparatory Examination

2017 - 2018

Completed Feststellungsprüfung (FSP) at Hochschule Zittau/Görlitz in 2017–2018 to qualify for university studies.

Volkshochschule Karlsruhe logoVK

Volkshochschule Karlsruhe

German B2, German Language

2016 - 2016

Completed German language course at B2 level at Volkshochschule Karlsruhe in 2016.

MA

Mtwapa Elite Academy

Kenya Certificate of Secondary Education, Secondary Education

2011 - 2014

Grade: A-

Completed secondary education culminating in the Kenya Certificate of Secondary Education (K.C.S.E).

LM

Loreto Convent Mombasa

Kenya Certificate of Primary Education, Primary Education

2003 - 2010

Grade: 398/500

Completed primary education and attained the Kenya Certificate of Primary Education (K.C.P.E) with a score of 398/500.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Leon Osoro - German Customer Service Rep - Teleperformance | Himalayas