sarah Bironga
@sarahbironga
Motivated Customer Service Representative with culinary expertise.
What I'm looking for
I am a highly motivated Customer Service Representative with a strong background in customer relations and problem resolution. My experience at Farmer's Choice Ltd. has equipped me with the skills to handle customer inquiries and complaints effectively, ensuring high levels of customer satisfaction. I excel in monitoring daily operations, maintaining inventory, and minimizing production costs while delivering quality service.
In addition to my customer service skills, I possess culinary expertise gained through internships at Weston Hotel and Fairmont, The Norfolk Hotel. I have hands-on experience in preparing diverse cuisines, including Chinese, Italian, and English dishes. My training at the Top Chef Institute has further honed my skills in kitchen management, food safety, and quality assurance, making me a versatile asset in any culinary environment.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Farmer's Choice Ltd.
Sep 2022 - Present (2 years 9 months)
Responsible for handling customer inquiries and complaints while ensuring high levels of customer satisfaction. Monitored daily operations, maintained stock inventory, and processed customer orders efficiently.
Chef Intern
Weston Hotel
Feb 2021 - Aug 2021 (6 months)
Specialized in preparing various cuisines including Chinese, Italian, and English. Gained experience in menu planning and ensured compliance with food safety standards.
Chef Intern
Fairmont, The Norfolk Hotel
Apr 2019 - Oct 2019 (6 months)
Assisted in food preparation across multiple kitchen sections while ensuring adherence to food safety regulations. Supported senior chefs in maintaining kitchen efficiency.
Education
Degrees, certifications, and relevant coursework
Top Chef Institute
Diploma in Culinary Arts, Culinary Arts
2019 - 2021
Studied kitchen knowledge, hygiene, safety, first aid, cooking, bakery demonstrations, nutrition, menu planning, costing, and kitchen cost control and administration.
Newlight Girls Secondary School
2015 - 2018
Thika Road Academy
2004 - 2014
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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