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Open to opportunities

sarah Bironga

@sarahbironga

Motivated Customer Service Representative with culinary expertise.

Kenya

What I'm looking for

I am looking for a role that values customer satisfaction and culinary creativity, offering opportunities for growth.

I am a highly motivated Customer Service Representative with a strong background in customer relations and problem resolution. My experience at Farmer's Choice Ltd. has equipped me with the skills to handle customer inquiries and complaints effectively, ensuring high levels of customer satisfaction. I excel in monitoring daily operations, maintaining inventory, and minimizing production costs while delivering quality service.

In addition to my customer service skills, I possess culinary expertise gained through internships at Weston Hotel and Fairmont, The Norfolk Hotel. I have hands-on experience in preparing diverse cuisines, including Chinese, Italian, and English dishes. My training at the Top Chef Institute has further honed my skills in kitchen management, food safety, and quality assurance, making me a versatile asset in any culinary environment.

Experience

Work history, roles, and key accomplishments

WH

Chef Intern

Weston Hotel

Feb 2021 - Aug 2021 (6 months)

Specialized in preparing various cuisines including Chinese, Italian, and English. Gained experience in menu planning and ensured compliance with food safety standards.

FH

Chef Intern

Fairmont, The Norfolk Hotel

Apr 2019 - Oct 2019 (6 months)

Assisted in food preparation across multiple kitchen sections while ensuring adherence to food safety regulations. Supported senior chefs in maintaining kitchen efficiency.

Education

Degrees, certifications, and relevant coursework

TI

Top Chef Institute

Diploma in Culinary Arts, Culinary Arts

2019 - 2021

Studied kitchen knowledge, hygiene, safety, first aid, cooking, bakery demonstrations, nutrition, menu planning, costing, and kitchen cost control and administration.

NS

Newlight Girls Secondary School

2015 - 2018

TA

Thika Road Academy

2004 - 2014

Tech stack

Software and tools used professionally

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sarah Bironga - Customer Service Representative - Farmer's Choice Ltd. | Himalayas