Leon KibathiLK
Open to opportunities

Leon Kibathi

@leonkibathi

Dedicated Office Assistant with strong administrative and customer service skills.

Kenya

What I'm looking for

I am looking for a role that values teamwork, offers growth opportunities, and allows me to utilize my administrative skills.

I am a dedicated Office Assistant with a robust background in administrative support, customer service, and office management. My experience spans various roles where I have honed my skills in handling front-office operations, maintaining records, and ensuring a smooth workflow in fast-paced environments. I pride myself on my ability to multitask, problem-solve, and deliver exceptional customer service.

Throughout my career, I have worked with reputable organizations such as Grubhub, where I managed customer interactions and maintained accurate records using Zendesk CRM. My role as a Call Center Agent allowed me to assist with administrative tasks, documentation, and reporting while coordinating with teams to resolve customer issues efficiently. Additionally, my time at Jay-B Motors as a Car Salesman and at Time-Out Lounge as a Manager has equipped me with valuable skills in office management, financial documentation, and operational efficiency.

Experience

Work history, roles, and key accomplishments

GR

Call Center Agent

Grubhub

Nov 2023 - Oct 2024 (11 months)

Managed customer interactions while ensuring high service standards. Maintained accurate records using Zendesk CRM and assisted with various administrative tasks, including documentation and reporting. Coordinated with teams to efficiently resolve customer issues.

JM

Car Salesman

Jay-B Motors

Jan 2022 - Jan 2023 (1 year)

Handled customer inquiries and provided professional assistance in vehicle sales. Maintained and organized sales records using Excel, assisted in office management tasks, and managed social media marketing to promote vehicle sales.

TL

Manager

Time-Out Lounge

Jan 2020 - Jan 2022 (2 years)

Oversaw day-to-day operations, ensuring seamless coordination among staff and office functions. Maintained financial records, handled bookkeeping tasks, and managed office supplies and inventory while developing strategies to improve operational efficiency.

Education

Degrees, certifications, and relevant coursework

ZU

Zeetech University

Diploma, Accounts and Finance

Completed a Diploma in Accounts and Finance, gaining knowledge in financial principles, accounting practices, and financial management.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Leon Kibathi - Call Center Agent - Grubhub | Himalayas