Open to opportunities

Leonardy Fco Reynoso Blanco

@leonardyfcoreynosobl

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Marketing professional blending sales, client service, and administrative management.

United States

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What I'm looking for

I’m looking for a role where I can use my marketing and sales background to support clients, strengthen customer service, and handle administrative tasks. I want to work in a team environment that values empathy, organization, and consistent execution.

I’m a marketing professional focused on sales, client service, and administrative management. I pride myself on working effectively with many different people while staying focused on getting the job done.

In customer-facing roles, I’ve served as a CSR Representative at UnifyCX and Alorica, and I’m comfortable supporting clients through service-focused, detail-oriented communication. I bring empathy, strong interpersonal skills, and reliable work ethic to every interaction.

I’ve also built a solid foundation in sales and operations through experience as a Salesperson and Accounting Clerk, along with broader administrative responsibilities. I’m organized, solutions-minded, and effective in team environments, including virtual collaboration.

I hold a Bachelor of Marketing (Marketing License) and I’m proficient with Microsoft Office (Word, Excel, PowerPoint), plus tools including ACSS and SAP. I’m motivated by roles where I can combine marketing goals with customer support and practical administrative execution.

Experience

Work history, roles, and key accomplishments

Current

Special Needs School Aide

Current

Greenbrier County Schools

Jan 2026 - Present (5 months)

Assisted special-needs students and supported daily learning needs in coordination with school staff. Applied empathy, organization, and problem-solving to maintain a service-focused environment.

Empathy Interpersonal Skills Teamwork Organizational Skills Problem Solving Service Orientation

CSR Representative

UnifyCX

Jun 2024 - Sep 2025 (1 year 3 months)

Provided customer service support as a CSR, handling inquiries with empathy and maintaining service quality. Collaborated virtually with team members using strong organizational and problem-solving skills.

Customer Service Interpersonal Skills Empathy Virtual Collaboration Team Management Teamwork Organizational Skills Problem Solving

Associate English Teacher

Academia Europea

Jun 2022 - Mar 2025 (2 years 9 months)

Served as an associate English teacher, supporting student learning through structured communication and day-to-day classroom support. Used empathy, organization, and problem-solving skills to help students succeed.

English Teaching Empathy Interpersonal Skills Teamwork Organizational Skills Problem Solving Service Orientation Communication

CSR Representative

Alorica

Jul 2023 - Mar 2024 (8 months)

Worked as a CSR supporting clients and resolving customer needs through service-focused communication. Used teamwork, organization, and problem-solving to meet daily support expectations.

Customer Service Interpersonal Skills Empathy Service Orientation Teamwork Organizational Skills Problem Solving Communication

Salesperson and Accounting Clerk

Heredia Gestion

Aug 2020 - Jan 2023 (2 years 5 months)

Supported sales activities and performed accounting-clerk responsibilities, maintaining accurate and organized records. Strengthened client service through interpersonal communication, teamwork, and problem-solving.

Sales Support Accounting Clerical Work Customer Service Interpersonal Skills Teamwork Organizational Skills Problem Solving Microsoft Office

Authorization Officer

Bank Leon

Jan 2007 - Jan 2014 (7 years)

Processed authorization requests and supported administrative workflows with attention to detail. Applied strong organizational skills, teamwork, and problem-solving in a service-focused environment.

Authorization Administrative Support Interpersonal Skills Organizational Skills Teamwork Problem Solving Service Orientation Microsoft Office