KLKarol Laguna
@karollaguna
Bilingual professional with experience in administration, education, and customer service.
United StatesWhat I'm looking for
I have a Bachelor's degree in Administration and Marketing. Over the years, I have gained diverse professional experience, including roles as a teacher, administrative assistant, and bookkeeper. I am known for being a highly responsible, proactive, and self-taught individual. My attention to detail allows me to follow instructions accurately and deliver high-quality work. I am passionate about learning new things and continuously improving my skills. In my free time, I enjoy watching documentaries and listening to music, which helps me stay inspired and motivated.
Experience
Work history, roles, and key accomplishments
Administrative Assistant / Bookkeeper
My Office Accounting Services
Aug 2023 - Jan 2024 (5 months)
Provided administrative support and bookkeeping services, ensuring accurate financial records and efficient office operations.
Teacher Aide
Saint Paul School
Oct 2023 - Dec 2023 (2 months)
Assisted lead teachers in classroom activities, providing support to students and helping with lesson implementation.
Bilingual Customer Service Agent
Teleperformance
Feb 2023 - Oct 2023 (8 months)
Handled customer inquiries and provided support in both English and Spanish, ensuring high levels of customer satisfaction.
English Teacher
Autonomous University of Peru
Apr 2023 - Jul 2023 (3 months)
Taught English language courses to students, focusing on improving their language skills and comprehension.
English and Computing Teacher
Officers’ School – National Police of Peru
Aug 2020 - Sep 2022 (2 years 1 month)
Instructed students in English language and computing skills, enhancing their educational experience and technical abilities.
English Teacher
Autonomous University of Perú
Apr 2020 - Sep 2022 (2 years 5 months)
Delivered English language instruction to university students, focusing on language acquisition and practical usage.
Administrative Assistant
Startapps
Mar 2021 - Jan 2022 (10 months)
Managed administrative tasks, including scheduling, correspondence, and data entry to support business operations.
English Teacher
Public Educational Institution 5138
Mar 2018 - Jan 2020 (1 year 10 months)
Taught English to students, focusing on language skills development and fostering a positive learning environment.
Receptionist
Aduanera del Pacífico Institute
Mar 2013 - Jan 2016 (2 years 10 months)
Managed front desk operations, greeting visitors and handling inquiries while maintaining a professional environment.
Education
Degrees, certifications, and relevant coursework
CENTRUM Pontifical Catholic University of Peru
Training Program, Entrepreneurship
2021 -
Participated in a Training Program for Entrepreneurs, gaining insights into entrepreneurship and business development.
Peruvian University of Applied Sciences
Bachelor's degree, Administration and Marketing
2017 - 2023
Completed a Bachelor's degree in Administration and Marketing, focusing on business management principles, marketing strategies, and administrative practices.
Peruvian North American Cultural Institute
Specialization, English Language and Management
2012 - 2015
Studied American English and specialized in Management Terminology, enhancing language proficiency and management vocabulary.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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