Open to opportunities

Lennon Withrow

@lennonwithrow

Message

I grow markets and retain builder clients through strategic partnerships.

United States

Message

What I'm looking for

I'm looking to grow client relationships, expand markets, lead complex sales cycles, and build strategic partnerships while mentoring teams and improving long-term customer retention.

At Quality Builders Warranty Corporation, I manage builder-client relationships, retention strategy, service delivery, and long-term partnerships.

As Business Development Manager, I expanded market presence across Ohio, Kentucky, and Indiana by more than 200% while leading prospecting, onboarding, implementation, contract negotiations, and complex sales cycles.

I work closely with builder executives, legal counsel, engineers, underwriting partners, and internal sales teams to deliver tailored solutions and smooth client implementations. I also train clients on compliance, software platforms, marketing tools, and program structure.

I've built market credibility through builder association partnerships, trade shows, and direct client engagement. I mentor new business development talent and helped recruit and develop five inside-sales hires.

Experience

Work history, roles, and key accomplishments

Current

Client Success Administrator

Current

Quality Builders Warranty Corporation

Apr 2025 - Present (1 year 5 months)

Serve as primary relationship manager for builder clients, owning retention strategy and service delivery. Lead retention initiatives, analyze risks, and partner with sales and underwriting teams to optimize processes.

Salesforce Apollo.Io Relationship Management Retention Strategy Risk Analysis Training Consulting

Business Development Manager

Quality Builders Warranty Corporation

Apr 2022 - Apr 2025 (3 years)

Owned full lifecycle account strategy across multi-state territories, expanding market presence by over 200% in Ohio, Kentucky, and Indiana. Led complex sales cycles, negotiated contracts, and mentored new team members.

Business Development Account Management Contract Negotiation Market Expansion Sales Strategy Mentor Onboarding Salesforce

Business Development Representative

Quality Builders Warranty Corporation

Jun 2021 - Apr 2022 (10 months)

Prospected and qualified new clients through outbound calling, email campaigns, and event-based outreach. Collaborated with senior managers to screen and onboard new clients, and built relationships with building associations.

Prospecting Outbound Sales Client Onboarding Relationship Building

Sales Associate

Brooks Brothers

Jul 2018 - Jun 2021 (2 years 11 months)

Collaborated with professional tailors and management to sell high-quality clothing, maintaining large profit sales and store organization in a high-stress environment. Fitted high-profile clientele including legislators and professional athletes.

Sales Customer Service Retail Operations