Leigh-Ann RedmondLR
Open to opportunities

Leigh-Ann Redmond

@leighannredmond

Marketing communications leader with 18+ years of experience.

Canada
Message

What I'm looking for

I am looking for a job that offers a dynamic and collaborative company culture, opportunities for career growth, and the chance to work on impactful marketing and communications projects.

I am a strategic and hands-on marketing and communications executive with 18+ years of experience driving growth for brands in various sectors, including financial, food, technology, education, hospitality, and broadcast. I have a proven track record of helping organizations deepen value for customers, develop long-term revenue growth strategies, and improve efficiency through process improvements. My expertise includes developing and executing marketing plans, corporate communications, lifecycle marketing, brand identity, social media and content strategies, customer experience, events, partnerships, and CRM integrations. I am known for my high EQ, mentorship mindset, and ability to lead engaging meetings.

Experience

HC
Current

Director of Communications

Hotel Association of Canada

Feb 2023 - Present (1 year 2 months)

Part of Policy and Public Affairs, representing the voice of hoteliers across Canada through communications leadership and advocacy support on key issues. Contract support for the strategic development, execution and evaluation of organization-wide communications activities. Led the launch of a first-time hotel reputation marketing campaign, a brand voice refresh, and website overhaul project. Pro

W(

Marketing Communications Manager

Women in Communications & Technology (WCT)

Sep 2017 - Jan 2018 (4 months)

Creating an environment of diversity and inclusion for women in communications and technology. Part-time project to bring to life a new knowledge exchange forum in Canada.

F(

Director of Marketing & Communications

Forum for International Trade Training (FITT)

Feb 2018 - Feb 2023 (5 years)

Reporting to the CEO, helping employees and entrepreneurs launch and grow their businesses with confidence globally, through certification and training. Led and grew a marketing team of six to build foundational marketing functions and strategies that catapulted an e-commerce brand to increased global success. Established SEO practices, paid marketing, ambassador programs,marketing partnership str

N(

Director of Marketing, Enterprise

Nonlinear (Valtech)

Oct 2015 - Apr 2017 (1 year 6 months)

Helping organizations work like a network with their people, processes and technology through digital transformation initiatives. Led the stand up of a new B2B enterprise technology marketing team. Established new sales and marketing processes, mission/vision and marketing plan. Developed content strategy, social media communities and blog content stream.

C(

Co-Chair & Marketing Director

ConnectOTT (Volunteer)

Dec 2013 - Apr 2017 (3 years 4 months)

Creating strategic networking opportunities for emerging professionals in Ottawa through dinner events.

MI

Brand Strategy Consultant

MicroMetrics

Apr 2014 - Aug 2014 (4 months)

Supported survey startup internal team in brand launch efforts.

TG

Marketing Communications Manager

TD Bank Financial Group

Feb 2010 - Nov 2013 (3 years 9 months)

Earning customer loyalty in insurance? Challenge accepted. A new role to the industry, its focus was to build a lifecycle communications strategy, in a highly regulated environment, to get customers, keep customers and earn their trust. Increased claims, retention and provided more transparency for our customers and internal stakeholders.

CB

Senior Communications Officer

CBC/Radio-Canada

Jan 2015 - Oct 2015 (9 months)

Raising the profile of Canada’s public broadcaster the, Canadian Broadcasting Corporation, for radio and television.

MA

Card Marketing Specialist

MBNA Canada Bank (Bank of America)

Jun 2008 - Jan 2010 (1 year 7 months)

Primary contact for execution of bank wide partner-driven customer-marketing strategies. Managed as many as 40 simultaneous projects with 90 creatives per month.Liaised with internal stakeholders, advertising agencies and print vendors to ensure accurate and on-time execution for all campaigns while staying on budget and in compliance with bank standards

Tech stack

Learn about the tools and technologies that Leigh-Ann likes to use.

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