Lee Johnson
@leejohnson
Jamf/macOS endpoint engineer specializing in enterprise automation, compliance, and modern Jamf deployments.
What I'm looking for
I’m an Apple & Jamf specialist with 8+ years’ experience managing large-scale macOS environments, delivering enterprise automation, and modernising Jamf configurations across global organisations. I combine expert scripting with compliance frameworks, operational optimisation, and end-to-end deployment workflows.
In my recent work, I modernised and optimised 50 unique Jamf Pro site environments, standardising workflows and improving global macOS version compliance from 70% to 95% on a rolling 30-day basis. I also reduced macOS onboarding times from 2+ hours to 30 minutes by building fully hands-off automated build workflows that removed multiple manual steps.
As a technical lead and Apple & Jamf Pro SME, I’ve delivered enterprise tooling and stakeholder-facing delivery—covering configuration, SSO, and user onboarding/offboarding workflows. I’ve also designed, developed, and deployed global software tracking automation using SharePoint and Power Automate, now used across 20 studios and managing over 2,000+ licenses.
Professionally, I build, test, and deploy automation scripts for onboarding, remediation, and complex problem-solving, integrating systems with the Jamf Pro API for accurate real-time inventory. I enjoy using a wider range of tools to solve problems, and I continuously learn new tools and technologies to enhance both my professional and personal projects.
Experience
Work history, roles, and key accomplishments
Jamf Endpoint Engineer
Interpublic Group
Sep 2023 - Present (2 years 9 months)
Manage 6,500+ devices using Jamf Pro within a 20,000-Mac enterprise environment, and act as a technical lead and Apple & Jamf Pro SME for support teams. Lead modernisation of Jamf environments, application lifecycle and device configuration changes, and develop automationscripts and Power Automate/SharePoint workflows.
Professional Services Engineer
Jigsaw24
Sep 2022 - Sep 2023 (1 year)
Deliver Apple and Jamf Pro professional services projects focused on automation and bespoke scripting. Own end-to-end project lifecycle work including documentation and deployment handover packs, and integrate Jamf and identity/security tooling in customer environments.
3 Line Support Engineer
Jigsaw24
Aug 2021 - Sep 2022 (1 year 1 month)
Act as a main escalation point for complex issues and scripting needs. Support large-scale Jamf Pro environments, including application lifecycle, OS upgrades, profiles, and security hardening, while working with ITIL teams on change management.
2 Line Support Engineer
Jigsaw24
Aug 2017 - Sep 2019 (2 years 1 month)
Provide remote macOS and Windows support plus system monitoring and device management, including offsite backup. Maintain SLA performance and strong case management while delivering consistent customer service and satisfaction scores.
IT Support Consultant
Pinewood Technologies
Aug 2017 - Sep 2019 (2 years 1 month)
Deliver technical support to internal users via remote and desk-side assistance, and provide software support for manufacturer systems and websites. Administer internal email and server services, escalate and document incidents, and coordinate with third-party providers to resolve network issues.
Education
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Lee hasn't added their education
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