Open to opportunities

Leann Fitzmorris

@leannfitzmorris

Message

I drive sales through customer engagement, clear communication, and effective issue resolution.

South Africa

Message

What I'm looking for

I'm looking for a customer-facing sales or support role where I can build customer relationships, generate sales, resolve issues effectively, and collaborate with internal teams to deliver a positive customer experience.

I've worked as a Tele Sales Representative at Nova Life in Potchefstroom, driving sales through active engagement with potential and existing customers.

I promote products and services, build product knowledge, and focus on creating positive, satisfactory customer experiences. I've resolved product-sales and service issues with confident, clear communication while improving customer satisfaction through friendly and informative support.

I coordinate with logistics and finance teams to support smooth order processing and billing.

I'm studying an LLB in Law through UNISA and am fluent in Afrikaans and English. My work is grounded in persuasive communication, active listening, customer relationship management, and adaptive problem solving.

Experience

Work history, roles, and key accomplishments

Tele Sales Representative

Nova Life

Jul 2019 - Nov 2021 (2 years 4 months)

Engaged with customers to drive sales and meet company goals, promoting products and services while ensuring a positive customer experience. Coordinated with logistics and finance departments to streamline order processing and resolved customer issues effectively.

Customer Engagement Customer Satisfaction Active Listening Logistics Coordination Customer Relationship Management Call Handling Product Knowledge Order Processing