Leanne Varona
@leannevarona
Dedicated customer service representative with extensive pharmacy experience.
What I'm looking for
I'm Leanne Varona, a committed customer service representative with a diverse background in the healthcare and service industries. Currently, I work at J&S Painting LLC, where I manage customer inquiries and coordinate painting projects, ensuring a seamless experience from initial contact to job scheduling. My role has honed my organizational skills and ability to communicate effectively with clients.
In addition to my current position, I have experience as an Outbound Associate at UPS Health, where I contribute to the critical task of shipping vaccines. My background as a Pharmacy Technician at CVS Health has equipped me with essential skills in customer service, problem-solving, and medical billing. I am bilingual, fluent in both English and Spanish, which allows me to connect with a broader range of customers and provide exceptional service.
Experience
Work history, roles, and key accomplishments
Customer Service Representative/Call Center
J&S Painting LLC
Mar 2023 - Present (2 years 4 months)
Managed customer inquiries for painting projects, gathering detailed requirements and scheduling estimates. Responsible for preparing and delivering estimates to clients, and coordinating job schedules for painters.
Outbound Associate
UPS Health
Aug 2022 - Present (2 years 11 months)
Worked in the outbound department for Pfizer vaccine shipments, gaining comprehensive experience in various warehouse operations. Responsibilities included picking, packing, loading, labeling, and quality control.
Pharmacy Technician
CVS Health
Dec 2021 - Present (3 years 7 months)
Filled prescriptions and accurately input customer information into the computer system. Provided problem-solving assistance to customers over the phone and in person, and conducted COVID testing while managing the testing website.
Front Desk Receptionist
Lucy's Lash Bath and Spa
Jan 2018 - Aug 2021 (3 years 7 months)
Welcomed customers, answered service-related questions, and prepared them for their appointments. Managed check-outs, processed payments, provided receipts, and scheduled future appointments.
Education
Degrees, certifications, and relevant coursework
Pleasure Ridge Park High School Magnet Career Academy
High School Diploma, General Studies
Completed high school education with a focus on career readiness through the Magnet Career Academy. Gained foundational knowledge and skills relevant to various professional fields.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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