At Nordstrom, I support sales and logistics operations by assisting customers, processing merchandise accurately, and updating customer and inventory information through retail technology.
I've also worked as a cashier at East Coast Custard, where I handled high-volume orders and payments, resolved routine customer concerns, and maintained accuracy during busy periods. Across both roles, I build positive customer relationships through responsive communication and attentive service.
I'm currently pursuing a Bachelor of Arts in Hospitality Management and bring hands-on experience with Microsoft Office, Salesforce, SharePoint, Workday, CRM software, cash handling, and payment processing.
